Implementation Lead, Support Services

Position Summary

Are you a results-driven leader with a passion for healthcare operations? Northern Health is seeking an Implementation Lead, Support Services – UHNBC Tower to lead key projects and ensure readiness across essential support service areas.

The Implementation Lead, Support Services – UHNBC Tower is responsible for leading the coordination and completion of projects, initiatives and operational readiness of Food, EVS (Environmental Services) and Laundry Services within the UHNBC Tower expressly assigned by the Chief Project Officer (UHNBC). The incumbent provides project management, process improvement and change management leadership, expertise, education, facilitation and coaching to team members assigned to priority operational projects related to the UHNBC Tower Project. The incumbent resolves operational issues for assigned priority projects in adherence with guidelines set by the CPO and serves as a principle point of contact for all members of identified projects, enabling performance improvement and excellence in care and service.

Starting salary will be approximately from $90,770 to $113,462 and will be based on education, training, experience, and salaries of similar positions.

Qualifications

• Bachelor’s degree in Nutrition/Dietetics, Business Administration, Health Care Administration, Public Administration or a similar field and three (3) to five (5) years related experience, preferably in healthcare, or project management, or and equivalent combination of education, training and experience.

Skills and Abilities

• Broad knowledge of project design, methodologies, and developing and managing project strategies.
• Demonstrated ability to focus on and achieve results.
• Demonstrated analytical problem solving to develop progressive, creative and innovative solutions.
• Working knowledge of human resource policies and practices, related legislation and applicable collective agreements.
• Excellent oral and written communication skills to present and prepare concise analyses, reports and recommendations and to consult with individuals at all levels of the organization.
• Knowledge of quality improvement principles and resources.
• Ability to demonstrate clear understanding of complex systems and skill in bridging issues amongst stakeholders.
• Ability and willingness to travel.
• Ability to build relationships across all levels, including the ability to overcome resistance, develop buy in and coach, mentor and educate.
• Ability to negotiate and influence within a collaborative framework.
• Ability to work effectively, both independently and as part of a team.
• Ability to lead change and manage conflict.
• Ability to anticipate and respond to changing priorities or unforeseen opportunities.
• Ability to balance multiple activities concurrently.
• Ability to organize and prioritize work.
• Ability to operate related equipment including computer software applications.
• Knowledge of current health care trends.

Where you will be working

Facility

Additional details about this facility’s programs and care environment can be found through

University Hospital of Northern British Columbia (UHNBC )

UHNBC is growing , with the new Acute Care Tower estimated to open in winter 2031. This major expansion will bring state-of-the-art care to Northern BC. By joining our team in Prince George now, you’ll position yourself to work in one of the most advanced acute care environments in the province. To learn more, visit

Let’s Talk UHNBC Acute Care Tower .

Community

Information about living, working, and thriving in the area is available through

Prince George

More about Northern Health

Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:

• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information

Please ensure you upload the following documents as part of your application:

• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).

International Applicants

Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

Comments

Competition #

05748423

Employee Type

TERM SPECIFIC FULL TIME

Bargaining Unit

NON-CONTRACT

Facility

UNIV. HOSPITAL OF N. BC

Location

Prince George, BC

Department

NHC UHN ACUTE TOWER

Reports To

REGIONAL DIRECTOR, SUPPORT SERVICES

Close Date

JUNE 07, 2026

• All postings with a closing date specified close at 11:59 pm PT