Inside Sales & Growth Representative

Job Description

Job Description

Full-Time | Dance Industry |Toronto Ontarrio| Remote Considered

Laylas Dance is a growing company serving the dance industry and are looking for a relationship-driven, tech-forward sales professional to help us build our next stage of growth.

This role combines customer relationships, prospecting, CRM, data, digital outreach, and industry knowledge. You will work across new, inactive, and existing accounts to uncover opportunities and grow sales across dancewear, costumes, and related products.

What You'll Do
·   Develop new dance studio and industry accounts through proactive prospecting and outreach.

·   Build your own pipeline using research, lead mining, CRM data, existing leads, industry resources, and technology.
·   Re-engage inactive customers and identify opportunities to grow existing accounts.
·   Build strong relationships with studio owners, teachers, retailers, costume managers, and other dance-industry professionals.
·   Provide consultative sales support based on an understanding of dancewear, costumes, studio operations, recital and competition seasons, purchasing cycles, and customer needs.
·   Use phone, email, text, video meetings, and digital outreach to connect with customers and prospects.
·   Manage leads, opportunities, follow-ups, and customer activity through CRM.
·   Use data, segmentation, automation, AI-assisted tools, and structured outreach to make the sales process smarter and more effective.
·   Participate in lead-generation, account research, CRM campaigns, reactivation projects, and other sales-growth initiatives.
·   Support additional brands, products, customer segments, and sales initiatives as business needs evolve.
·   Occasionally attend trade shows, industry events, and strategic customer meetings.

What We're Looking For
We are looking for someone who combines strong relationship-building skills with a modern approach to sales. Ideal candidates may bring:
·   Sales, business development, or account-growth experience.
·   Knowledge of the dance industry, dancewear, studios, competitions, recitals, or related markets.
·   Strong communication and consultative selling skills.
·   Comfort using CRM systems and learning new technology.
·   Curiosity about data, automation, AI, and more effective ways to identify and pursue sales opportunities.
·   Strong research, prospecting, organization, and follow-up skills.
·   The ability to work independently while collaborating closely with Sales leadership and Customer Service.

We are open to candidates at different stages of their careers. The right person may be an experienced sales representative or someone earlier in their career with strong industry knowledge, technology aptitude, and growth potential.

French language skills are a plus.
Location
Toronto area is preferred, with the ability to work from our offices/warehouse as needed.
We are also open to the right remote candidate, particularly someone with strong dance-industry knowledge and relevant sales experience.