Sales Support Coordinator

Sales Support Coordinator
Stanfield's Ltd.
Truro, NS

Job Summary:
Stanfield’s is an iconic Canadian lifestyle and workwear brand.  Since 1856, we’ve remained committed to comfort through quality, creating innovative underwear, base layers, and knitwear staples. 

We are seeking a talented Sales Support Coordinator to join our team. In this role, you will work closely with the sales, product, marketing, and e-commerce teams to support communication across departments and assist with digital content for our customers and e-commerce platforms, including Stanfields.com, StanfieldsFR.com, Elita.com, and Hotchillys.ca.

Key Responsibilities:

• Coordinate with sales, product, and e-commerce teams to update product information and profiles for company and partner e-commerce sites, including Amazon, Walmart, Belk, Faire, and Macy’s.
• Manage data for the Elastic B2B portal.
• Develop and maintain a database of key customer accounts while supporting the sales team in growing those accounts.
• Support the sales team by managing key account requests, including account setup and preparing and sending packages.
• Work with internal departments to support clear communication and smooth execution of sales activities, including sharing product updates with marketing and e-commerce teams and partners. 
• Maintain key account program and pricing information to ensure customer service and operating systems remain current.
• Assists in tracking special pricing requests 
• Assist with trade show planning and execution
• Keep management informed by creating/reviewing sales reports, summarizing key insights, and identifying trends.
• Become an expert on company product and service offerings
• Assist in preparing presentations for internal and external customers
• Communicate customer feedback
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Manage and contribute to special projects as required
• Additional Duties as assigned

Education:

• Community College or Bachelor’s degree preferred or 3+ years’ experience in sales support

Skills and Experience:

 

• Intermediate computer skills in MS Office suite including Excel, Word, PowerPoint and outlook
• Excellent verbal and written communication skills
• Highly self-motivated, energetic personality
• Excellent organizational, interpersonal, and time management skills
• Ability to prioritize work within a fast-paced environment under tight timelines
• Strong relationship building and follow-up skills

We Offer:

• Inclusive culture
• Vacation allotment
• Employee discounts,
• Defined contribution Pension plan
• Health Spending account
• Employee Family Assistance Plan
• Office based position with minimal travel requirements