Credit Support Coordinator

VersaBank is an inclusive, entrepreneurial, Schedule 1 Chartered Bank with over $5.8 billion in assets and growing. As Canada’s most innovative bank, VersaBank operates as a branchless financial institution that obtains its deposits and provides most of its loans and leases electronically, with innovative deposit and lending solutions for financial intermediaries that allow them to excel in their core businesses.

VersaBank’s Common Shares trade on the Toronto Stock Exchange (“TSX”) and Nasdaq under the symbol VBNK. Our head office is in London, Ontario, with various offices located across Canada. For more information on VersaBank, please visit our website at

We are looking for a Credit Support Coordinator to join the Real Estate Lending team. This is a full-time in office role located in London, Ontario.

As a Credit Support Coordinator, you will provide operational support for lending and credit activities within the Real Estate Lending department. Your responsibilities will include preparing and reviewing credit, loan, and security documentation while ensuring that transactions meet approved credit terms and regulatory requirements. You will coordinate with internal teams, external partners, and clients to gather required information and support the smooth execution of lending activities.

Primary Responsibilities include

• Prepare credit amendments, Letters of Credit, and required documentation for approved credit applications.
• Manage loan drawdowns by maintaining worksheets and preparing advance memorandums.
• Complete compliance checks to ensure that all conditions are met before funds are released.
• Review third-party and insurance documentation, ensuring accuracy and alignment with credit terms.
• Maintain tracking spreadsheets for real estate lot/unit closings and process payout statements.
• Liaise with clients, solicitors, and external partners to resolve documentation or security issues.
• Review security documentation and support account managers in correcting any deficiencies.
• Other duties assigned within Lending and Credit operations.

What we look for

• Post-secondary degree in Business Administration or equivalent experience.
• 2-3 years of previous experience in the banking or financial services industry preferred.
• Strong proficiency in Microsoft Office, Word and Excel.
• Excellent written and verbal communication skills.
• Strong organizational skills, with the ability to prioritize effectively.
• Exceptional attention to detail and accuracy.
• Ability to successfully manage multiple priorities while meeting deadlines.

What we offer

• A positive team-based work atmosphere that promotes collaboration and career advancement.
• Competitive compensation package including base salary, an incentive award and pension supplement program.
• An outstanding benefit program.
• Tuition refund program.
• Fitness club membership.

Application Procedure

If working for a ‘non-traditional’ bank with an entrepreneurial flair appeals to you, we encourage you to apply. Please be advised that only those applicants selected for an interview will be contacted.

At VersaBank, we are committed to fostering a diverse, inclusive, and equitable workplace. We encourage applications from individuals of all backgrounds, including persons with disabilities, Indigenous persons, members of visible minorities, women, LGBTQ+ individuals, and other underrepresented groups. We believe that diverse perspectives strengthen our organization, and we strive to create an environment where everyone has an equal opportunity to succeed. We also encourage candidates with different abilities, relevant alternative expertise, or experience who can perform the essential and critical functions of the job, with or without support(s). If accommodations are required, we are dedicated to providing the necessary support to ensure full participation. VersaBank is an equal opportunity employer and complies with all applicable accessibility laws and regulations.