Equity Diversity Inclusion Case Manager

Support equity and inclusion at Vancouver Island University through case management, complaint assessment, and resolution planning within the DEHR Office.This temporary full-time Case Manager reports to the Director and addresses concerns involving human rights, discrimination, harassment, and sexualized violence. The work advances accessible learning and working environments while supporting VIU’s legal and policy obligations. Success requires careful analysis and collaboration.Key Responsibilities:
Recognize and respond to human rights concernsAssess complaints under BC Human Rights Code groundsDevelop resolution pathways for complex issuesManage high caseloads and competing deadlinesMaintain relationships across university departmentsRequirements:
Three years of recent case management experienceDegree in human rights, equity, humanities, or social scienceExperience with informal conflict resolution and restorative practiceUnderstanding of equity-deserving communities’ barriersProficiency with Microsoft Word, Excel, PowerPoint, and OutlookBring analytical thinking, trauma-informed practice, and collaborative communication to VIU’s equity, diversity, and inclusion work.
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