Student Wellness Case Manager

Guide Northeastern Vancouver learners through wellness challenges using case management, referrals, and clear communication. Support students in crisis while coordinating sensitive information.This Wellness Program Specialist serves as a student services professional within Northeastern University’s Vancouver campus. The position provides resources and guidance for healthy wellness practices and connects learners with University Health & Counseling Services, Disability Access Services, and local resources. Crisis support includes Title IX, mental health, physical health, and student emergencies.Key Responsibilities:
Serve as case manager for students experiencing crisesEnsure follow-up and continual support for learnersConnect students with university and local resourcesDeliver wellness programming across student populationsCommunicate time-sensitive information through resolutionRequirements:
Bachelor’s degree with two to four years’ experienceKnowledge of student services, wellness, or student lifeAbility to handle confidential materials sensitivelyClear communication with diverse students, parents, and staffSound judgment, accuracy, and reliable follow-through under pressureBring diplomacy, customer service, and wellness expertise to case management and student support at Northeastern’s Vancouver campus.
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