Safety Investigator/Auditor

Job Summary

Reporting to the Manager, SMS, this position supports the continuous improvement of safety at Porter Airlines by performing functions related to the Safety Management System and company audit program.

• Conducts thorough investigation of reported safety hazards, incidents, and accidents; define contributing and root causes of reported audit findings and/or safety issues using root cause analysis tools
• Conducts System Quality Assurance audits to evaluate the overall effectiveness of safety-crtical functions within the operation
• Audits the effectiveness of corrective action taken to remedy safety incidents and hazards
• Teaches root cause analysis to Porter SMS investigators
• Adheres to all processes and procedures outlined in Porter's SMS Manual and Audit Manual
• Maintains the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties
• Participates in periodic departmental safety meetings
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Any other duties as assigned

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

• University degree and/or acceptable combination of education, training and/or related work experience
• Previous experience of working in the safety management system of a commercial airline
• Familiarity with commercial flight operations and/or aircraft maintenance operations – aircraft maintenance or pilot experience preferred
• Strong knowledge of safety management system requirements
• Knowledge and demonstrated experience of investigation and root cause analysis tools
• Knowledge and demonstrated experience of auditing principles, procedures and methods
• Excellent time management, written and verbal communication skills; keen attention to detail
• Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
• Proficiency with Microsoft Office Suite and internet applications
• Ability to secure and maintain restricted airport security clearance
• Must maintain a valid passport and be able to travel when required

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Onsite

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit or follow @porterairlines on Instagram, Facebook and X.