Directeur/directrice du service de la réception d'un hôtel
Full-time
Park Place Lodge
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 heures par semaine
- Education: Diplôme d'études secondaires ou l'équivalent
- Expérience: 1 an à moins de 2 ans
- ou experience équivalente
- Non-fumeurs
- Hébergement disponible
- Milieu rural
- Disposé à déménager
- Hôtel, motel, centre de villégiature
- Élaborer et mettre en oeuvre des politiques et des procédures relatives aux opérations journalières
- Recruter et embaucher du personnel
- Superviser le personnel
- Effectuer des examens de rendement
- Donner des séances de formation
- Accomplir des tâches de réception
- Faire appliquer les politiques et les procédures
- Régler les plaintes des clients et répondre à leurs préoccupations
- Aider les clients/invités ayant des besoins spéciaux
- Établir les horaires de travail
- Système de réservation informatisée (SRI)
- MS Office
- MS Outlook
- Milieu où les activités se déroulent à un rythme rapide
- Travail sous pression
- Souci du détail
- Assis, debout et marcher
- Debout pour une longue période
- Attitude axée sur le client
- Relations interpersonnelles efficaces
- Excellente communication orale
- Excellente communication écrite
- Flexibilité
- Esprit d'initiative
- Esprit d'équipe
- Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
- Soir
- Matin
- Nuit
- Jour
- Fin de semaine
- Heures supplémentaires disponibles
- Régime de soins dentaires
- Commission
- Possibilités de logement sur place
- Stationnement disponible
- Programme de mieux-être
Environnement de milieu de travail
Milieu de travail
Tâches
Systèmes de gestion (sig ou bd)
Conditions de travail et capacités physiques
Qualités personnelles
Questions de sélection
Options de conditions d'emploi
Options de conditions d'emploi
Avantages santé
Avantages financiers
Autres avantages
Vacancy posted 1 hour ago
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