hotel front desk manager
$25 - $27 per hourFull-time
Park Place Lodge
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
Work setting
- Staff accommodation available
- Rural area
- Willing to relocate
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
Experience and specialization
Computer and technology knowledge
- Central reservation system (CRS)
- MS Office
- MS Outlook
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Health benefits
- Dental plan
Financial benefits
- Commission
Other benefits
- On-site housing options
- Parking available
- Wellness program
Vacancy posted 1 day ago
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