Staff Software Engineer, Infrastructure

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Software Engineer, Infrastructure based in Canada. This is a Staff-level infrastructure engineering role focused on building the platform foundations that enable engineering teams to move faster and operate more reliably. You’ll combine hands-on software engineering with technical leadership, shaping self-service infrastructure, cloud platforms, deployment systems, and operational tooling. A major focus will be replacing expert-driven provisioning and operational workflows with paved roads that provide clear ownership, safe defaults, strong guardrails, and measurable adoption. You’ll help evolve multi-region, cross-account infrastructure and Kubernetes foundations while improving reliability, security, scalability, and cost efficiency. The role also includes developing AI-assisted operational workflows that reduce toil while keeping production changes safe, auditable, and human-reviewed. You’ll influence architecture across teams through RFCs, design reviews, technical standards, and pragmatic engineering decisions. Working in a small, growing team, you’ll have substantial ownership and the opportunity to drive infrastructure investments through real production adoption. Accountabilities: - Turn ambiguous infrastructure challenges into clear technical proposals and drive them through RFCs, architecture reviews, and cross-team alignment. - Design and build self-service platform capabilities and APIs, primarily in Go, covering onboarding, provisioning, deployment, observability defaults, and day-2 operations. - Establish reliable delivery standards using Terraform, GitOps with Argo CD, progressive delivery, automated testing, and continuous deployment practices. - Evolve multi-tenant EKS infrastructure to improve reliability, security, scalability, and cost efficiency. - Develop and improve ingress and traffic-routing capabilities, including Envoy Gateway and multi-region, cross-account connectivity.

- Strengthen SLOs, alerting, incident response, and operational follow-up through Grafana Cloud and improved observability practices. - Measure success through outcomes for consuming engineering teams, including faster provisioning and deployment, greater self-service, and improved operational reliability. - Develop AI-assisted operational workflows such as alert enrichment, incident context gathering, runbook-assisted diagnosis, remediation recommendations, and onboarding assistants. - Maintain appropriate human oversight for AI-assisted operational actions, with an emphasis on safety, auditability, and responsible automation. - Participate in the on-call rotation after onboarding and shadowing, while helping improve the overall health of on-call through better alerts, runbooks, automation, and blameless postmortems. - Lead strategic platform initiatives from initial design through production adoption and establish durable technical patterns across engineering teams. Requirements: - 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Strong software engineering expertise in Go or a comparable programming language, including system design, testing, debugging, code review, and long-term maintainability. - Proven experience designing, delivering, and operating cloud services or infrastructure platforms in production. - Deep expertise in at least one area such as Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms. - Strong Linux, networking, and production operations fundamentals. - Experience setting technical direction and leading initiatives that require alignment across multiple engineering teams.