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Director, Strategic Account (Food/CPG)

$135.47k - $169.34k per year

Kelly Services

Job Title: Director, Strategic Accounts

Location: Brantford, ON

Type: Permanent, Full-time

Industry: Food Manufacturing

Our client is a growing food manufacturing organization with an exciting opportunity for a Director, Strategic Accounts to lead and grow a key national retail partnership. This is a high-impact commercial leadership role for someone who combines strategic account management with a hands‑on, roll‑up‑your‑sleeves approach.

About the Role

As Director, Strategic Accounts, you will own the relationship with a major Canadian retail customer, working closely with senior commercial, innovation and supply chain stakeholders to drive sustainable sales growth, profitability, innovation and long‑term partnership development.

Key Responsibilities:

  • Build and maintain strong senior‑level relationships with the customer, becoming a trusted commercial partner.
  • Develop and execute strategic account plans focused on growth, profitability and market opportunities.
  • Lead commercial negotiations including pricing, promotions, new products and supplier relationships.
  • Identify opportunities to grow existing categories and introduce new products.
  • Partner closely with New Product Development, Supply Chain, Procurement and Operations to deliver customer requirements.
  • Lead and develop the site‑based commercial team, creating a collaborative, high‑performance culture.
  • Use market, customer and consumer insights to identify opportunities and inform commercial strategy.
  • Monitor sales performance, forecasting, promotional activity and profitability to drive continuous improvement.
  • Work collaboratively with the customer to develop opportunities across Beef and Pork categories.

What We're Looking For:

  • Strong experience in an own‑label or branded commercial role, ideally with a leading Canadian retailer.
  • Proven experience within the meat/protein industry, particularly Beef and Pork.
  • Experience managing significant customer relationships and negotiating pricing and commercial agreements.
  • A track record of growing accounts, improving profitability and identifying new opportunities within existing customers.
  • Strong understanding of category management, forecasting, financial drivers and commercial analytics.
  • Proven experience leading and developing a commercial team.
  • Excellent communication, negotiation and influencing skills at all levels.
  • Strong business acumen and the ability to turn customer and market insights into action.
  • A hands‑on, pragmatic approach and the ability to thrive in a fast‑moving, evolving environment.
  • The ability to travel, including regular travel to Mississauga.

Compensation & Benefits:

  • Salary: $135,470 – $169,337 per year, based on experience, plus an annual bonus of up to 25%
  • 4 weeks vacation
  • Benefits effective from Day 1
  • RRSP matching
  • Health Care Spending Account
  • Comprehensive health and dental coverage
  • Car allowance/mileage support

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice ( .

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Vacancy posted 1 day ago
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