Leadership Role: Claims Director
Northbridge Financial Corporation (NBFC)
Join Northbridge Financial as a Claims Director, managing claims processes in a hybrid work model. You'll lead a team that prioritizes customer service and workflow efficiency. In this pivotal leadership role, you'll oversee all aspects of the Accident Benefits Claims Department, ensuring that your team meets high standards in quality and service. Your contributions will shape the implementation of corporate strategies that drive productivity and client satisfaction. With your strong technical skills, you'll communicate effectively across all levels, bringing fresh ideas to the table. Key Responsibilities:
- Lead claims team with coaching and motivation
- Direct development of regional business strategies
- Optimize and enhance operational procedures
- Maintain high customer service standards in claims processing
- Implement best practices for effective claims management
- Post-secondary education in an Insurance focused program
- Progress toward CIP designation is preferred
- Minimum of 10 years in the property and casualty sector
- 5-7 years of demonstrated leadership experience
- Strong MS Office technical proficiency
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$45k - $50k per year
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