English to Estonian Review Lead for UI, Marketing & Product Content

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an English to Estonian Review Lead for UI, Marketing & Product Content based in Canada. This freelance opportunity is ideal for an experienced Estonian language specialist passionate about localization quality, linguistic consistency, and continuous improvement. You will serve as the primary linguistic quality owner for a major global technology program, ensuring that reviewers and post-editors apply consistent standards across multiple content types. Working closely with client stakeholders and language teams, you will interpret quality expectations, manage escalations, and strengthen alignment between written guidelines and real-world decisions. Your expertise will directly influence review performance, quality governance, and the user experience of localized products. With approximately 24 hours of work per month, this remote engagement offers an opportunity to contribute to high-visibility technology products while building a long-term professional partnership. Accountabilities: - Analyze style guides, glossaries, and guideline updates to identify affected quality categories and content types, documenting changes and tracking the client’s evolving expectations. - Serve as the primary linguistic contact for the client’s Language Manager, handling quality discussions, clarifications, arbitration, and escalations. - Organize regular alignment roundtables and publish monthly quality reports covering performance, recurring errors, priority improvement areas, guideline updates, and arbitration outcomes. - Coach reviewers individually through evidence-based feedback, shadowing sessions, and targeted training informed by actual alignment and calibration data. - Monitor review quality, including RQE audit results, alignment performance, error severity, and consistency across the language community. - Maintain accurate, well-supported arbitration records and ensure that all escalations submitted to the client are valid and evidence-based. - Identify recurring linguistic issues and justification patterns, propose improvements to style guides, and share cross-locale insights with quality management teams.

- Build a strong working relationship with the client’s Language Manager, ensuring that decisions are consistently communicated and applied across UI, marketing, informational, legal, product, and support content. Requirements: - At least 3–5 years of experience in Localization Quality Assurance (LQA), senior language leadership, quality governance, or a closely related role. - Proven experience managing client relationships, serving as a primary contact for Language Managers, handling formal arbitration and escalation processes, and resolving linguistic disagreements. - Strong practical knowledge of localization quality evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping. - Ability to analyze style guide changes, identify implicit client expectations, and adapt quality standards to different content types, including marketing, legal, and UI content. - Experience facilitating one-to-one coaching, reviewer shadowing, alignment roundtables, calibration sessions, and structured monthly quality reporting. - Strong analytical skills, including the ability to track error trends, severity changes, alignment scores, and recurring justification patterns to recommend measurable improvements. - Native-level Estonian and professional-level English proficiency. - Experience supporting large technology localization programs and familiarity with calibration or alignment tools are preferred. - Must be physically located in an approved country. India is included in the approved country list. - Willingness to complete a background check as part of onboarding. Benefits: - Fully remote freelance or independent contractor engagement.