Case Worker

*A one-year eligibility list may be established from this competition to fill future vacancies for this classification*

About Us

St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family.

St.Amant is committed to fostering a culture of diversity, equity, inclusion and accessibility where everyone is respected, valued and empowered to bring their authentic selves - free from fear of discrimination - while celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights Act. 

Position Summary and Scope of Service

Reporting to the Manager, Autism Case Management and consistent with the Mission, Values and policies of St.Amant, the Case Worker is a critical role in ensuring the success of St.Amant business and operations.

The Case Worker is primarily a remote position with most meetings and services offered virtually, and some services provided in-person in the client's home and/or in the community on an as needed basis. The Case Worker provides case management services for children with Autism Spectrum Disorder. The Case Worker is expected to work as a member of a service delivery team and use sound independent judgement. The Case Worker uses the professional application of social work theory and methods to deliver discipline-based services and intervention strategies to individuals, families, agencies and care providers through the following steps of the case management process:

• Referral and intake
• Crisis and/or protection services
• Assessment (including risk assessment)
• Case planning, counselling and support services provision, including financial management
• Service monitoring and evaluation
• Service termination

The Case Worker will require in-depth knowledge of program policies, directives and applicable legislation. The Case Worker will take an active role in promoting service and developing creative strategies to work with families and systems. The Case Worker promotes a positive, nurturing environment for the family and works toward strengthening support networks, enhancing knowledge, competencies, skills, and family stability using a family-centered approach within an ecological model of practice.

• The Case Worker provides services in accordance with the Mission and Values of St.Amant, policies and procedures of Clinical Services, external legislation and regulatory bodies and all relevant professional standards of practice.
• The Case Worker is familiar with and promotes a mindful, family-centered, customer service focus in the provision of services to clients, staff and in other professional relationships.
• The Case Worker promotes processes that contribute to self-determination and the development of skills and competencies of individuals and care providers. This pertains to all areas of intervention including assessments, treatment, and implementation of service.
• The Case Worker is responsible for evaluating effectiveness and efficiency of interventions to ensure outcomes that are positive and beneficial to clients
• The Case Worker is familiar with social policy, issues, trends, best practices in the field, needs, gaps or opportunities which may improve the lives of persons with Autism Spectrum Disorder, or which promote social justice, equity or accessibility.
• The Case Worker is familiar with and adheres to all policies related to the program, risk management and those of workplace activity, promotes and follows all safety, health and respectful workplace practices.

St.Amant values and promotes volunteerism and student mentorship in the workplace. Volunteers and students bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer and student initiatives.

Qualifications

Educational:

• Must possess a Bachelor of Social Work (BSW) Degree from an accredited University
  

Professional:

• Must be eligible for and maintain registration with the Manitoba College of Social Workers including meeting all prescribed continuing education requirements of the profession
• Minimum of two years' social work experience in the area of developmental disabilities is preferred

Clinical:

• Demonstrated knowledge and experience using a family-centered model of service provision
• Knowledge of the history of services to people with disabilities, current trends, philosophies and practices concerning their care, education and lifestyles
• Knowledge and experience working with children and families and experience working in the area of developmental disabilities/Autism Spectrum Disorder
• Knowledge and ability to function within the legislation and regulations pertinent to practice, including CFS Act, Vulnerable Persons Legislation, and Personal Health Information Act
• Expertise in conducting social/family assessments using an ecological framework and family-centered approach
• Knowledge of psychosocial and environmental factors involved in chronic disability which may impact family functioning or adjustment, and the ability to define appropriate intervention strategies
• Ability to form appropriate professional/trust relationship with clients
• Demonstrated counseling skills including supportive, adjustment, and crisis counseling
• Ability to assess and identify risk level of situations and respond appropriately
• Working knowledge of service systems and ability to creatively access or develop informal and formal supports or resources
• Ability to document plans and interventions accurately and in a timely manner, using standardized program protocol and formats
• Ability to communicate openly and appropriately using positive interpersonal communication skills
• Knowledge of the dynamics inherent in the client-worker relationship and skillful in preparing for transition and in determining the nature of support required upon termination
• Ability to develop and conduct specialized group interventions and to document benefits and outcomes
• Ability to organize, chair and conduct meetings
• Ability to understand, support and practice interdisciplinary teamwork in order to provide services in the clinical, educational or living milieu of the person with Autism Spectrum Disorder
• Ability to maintain an active caseload, providing assessment, service plan development, intervention planning/implementation and service outcome evaluation
• Ability to work within direct, mediated and consultative models of practice
• Understand own clinical limitations and seek support and consultation for clinical activities so as to do “no harm”

Personal:

• Ability to work with minimal supervision as well as a collaborative team player in a team environment
• Ability to organize and prioritize work in a fast-paced environment
• Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
• Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
• Ability and willingness to give and receive honest, balanced feedback
• Demonstrates competence and character that inspires trust
• Acts with integrity and respect in all interactions
• Values and commitment to continuous self-growth and professional learning
• Possess excellent written and verbal communication skills
• Ability to provide education and training in public forums
• Knowledgeable of the concepts of Quality Improvement (QI) and ability to implement services consistent with these concepts in a complex environment
• Positive, energetic, self-directed, independent decision-maker and client-focused
  
• Ability to work in a Microsoft Office environment including Microsoft Teams
• Possess emotional stability
• Project a professional image
• Possess the physical ability to perform the duties of the position
• Demonstrates sound independent judgment
• Must possess a valid Manitoba driver's license and have access to a vehicle
  
• Ability to work remotely
• Ability to travel and work flexible hours as necessary
• Ability to provide after-hours services or to work occasional evenings and weekends as needed
  

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new employees must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

We offer a competitive salary and a comprehensive benefits package that includes Health & Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan, and Employer-Matched Pension Plan.