Front Desk Agent
Full-time
Pomeroy Hotel Fort McMurray
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Previous experience in front desk or in a hotel is an asset.
- Strong communication and interpersonal skills.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Front Desk Agent in Fort McMurray, AB vacancy
$21 per hour
Overview Languages English Education ~ No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting ~ Rural area Responsibilities...SuggestedPermanent employmentFull timeRemote work- Job Description ARAMARK Remote Workplace Services are hiring for Front Desk Clerk for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for...SuggestedFull timeRemote work
Aramark
Fort McMurray, AB4 hours ago - ...with growth potential and work well in a fast-paced team-oriented environment we want to speak to you! SUMMARY OVERVIEW The Ramp Agent is responsible for the loading and unloading of baggage cargo and mail as applicable onto the aircraft along with guiding the aircraft...SuggestedPermanent employmentFull timeLocal areaFlexible hoursShift workNight shiftAfternoon shift
$25.37 per hour
...Numéro de la demande d’emploi: 202965 Fonction administrative: Agent de livraison ou Facteur Ville principale: Fort McMurray Province: Alberta Type d’emploi: Sur appel Statut d’emploi: Temporaire Exigences linguistiques: Anglais essentiel Nombre...SuggestedPermanent employmentTemporary work$25.37 per hour
...Job Requisition Id: 202965 Business Function: Delivery Agent or Letter Carrier Primary City: Fort McMurray Province: Alberta Employment Type: On Call Employment Status: Temporary Language Requirement: English Essential Number of Vacancies 3 Salary...SuggestedPermanent employmentTemporary workRemote work- Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator at our Surmont Lodge. The Front Office Administrator works as a member of the Front Desk Team to achieve overall performance goals identify opportunities and maintain...Full timeTemporary workWork at officeNight shiftDay shift
Civeo
Fort McMurray, AB4 hours ago - ...friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Keeps track of arrivals, departures, and in-house...Hourly payPermanent employmentFull timePart timeShift workNight shiftWeekend workAfternoon shift
- ...Description ARAMARK Remote Workplace Services are hiring for Guest Service Associate for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of...Remote work
- ...(Basic First Aid or "FA1") • Standard First-Aid (Intermediate First Aid or "FA2") • Forklift • Telehandler/ZoomBoom From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job. That’...Long term contractPermanent employmentFull timeWork at officeImmediate startWeekday work
Creative Door Services Ltd.
Fort McMurray, AB1 day ago - ...operations of the residence facility, while focusing on achieving any identified short and long-term goals. This includes overseeing front desk operations, finance, payroll, housekeeping and physical plant, ensuring standards are met and best practices are followed. Strong...Long term contractFull timeTemporary work
Campus Living Centres
Fort McMurray, AB4 hours ago - ...with field employees Operational Leads and support teams and know how to get the information you need even when people arent always at a desk Youre adaptable and accountable when priorities change you can adjust quickly while staying focused on safety compliance and...Full timeWork at officeRemote workShift work1 day per week
- ...and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of intera...Full time
Campus Living Centres
Fort McMurray, AB4 hours ago - ...training of back of house team members Maintain a safe, sanitary, and clean work environment Foster positive relationships between front of house and back of house teams Communicate effectively with all levels of the organization Delegate tasks and follow through...Local areaFlexible hours
$4579.18 per month
...maintaining services to students, efficiencies within the office, and preserving staff satisfaction. This student facing position on the front counter can be a high pressure environment as students are being served both via phone and in person. Note: This is not a remote or...Full timeApprenticeshipWork at officeRelocation- ...accurately as per Acden Mechanical Repair & Maintenance standards. Perform all aspects of automotive diagnosis and repair. Complete front-end alignments and tire repair. Work with, train, and mentor apprentices. Interact with 3rd party customers. Initiate...Permanent employmentApprenticeshipLocal areaImmediate startFlexible hoursDay shift
$24 per hour
...and motivated by the challenge of exceeding them ~ Strong communicator who listens well and adapts your approach to the customer in front of you ~ Previous experience in sales or customer-facing roles is an asset, not a requirement ~ Professional and discreet when...Hourly payLong term contractPermanent employmentFull timePart timeFlexible hours- ...(Basic First Aid or "FA1") • Standard First-Aid (Intermediate First Aid or "FA2") • Forklift • Telehandler/ZoomBoom From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job. That’...Long term contractPermanent employmentFull timeWork at officeImmediate start
Creative Door Services Ltd.
Fort McMurray, AB1 day ago $36.74 per hour
...certified steel toed boots Room for growth and future advancements What You’ll Be Doing Snow removal around shop and front parking lot (seasonal). Driving light vehicles in the mine Installing culverts/pipes Using plate tampers/other hand tools...Remote jobWeekly payLong term contractFor contractorsSeasonal workLocal areaShift workNight shift- ...this role. This is a performance-based role, offering unlimited earning potential. Your Career Path: Everyone begins as an Agent-in-Training , where you'll learn the foundations of our business and receive world-class training to set you up for success. Once you...Full timeLive InRemote workWork from homeFlexible hours
- ...generation tools and business-building technologies that make you productive from the start. Royal LePage provided 198,000 leads to our agents from digital channels (August 2024 to July 2025). Your own lead producing website, leads from Canada’s #1 real estate company...Full timeInternshipLocal area
- ...to OEM specifications, Onsite maintenance including but not limited to: Caterpillar & Komatsu haul trucks, track dozers, graders, front end loaders, excavators and shovels. Minimum Requirements Provincial Journeyperson or Red Seal Certification. Satisfactory completion...Permanent employmentShift workDay shift
- ...vision to meet growing community needs. You’ll be supported by a strong, collaborative team, including licensed Opticians and experienced front-end staff. The clinic offers has two exam lanes and the incoming OD will have their own lane to practice. The clinic currently...Full timeLocal areaRelocation package
- ...maintenance and construction, snow removal), using equipment such as but not limited to dozers, scrapers, loaders, excavators, tractors, front loaders, front end loaders with snow blower attachment, backhoes, and graders. KEY RESPONSIBITIES Operate heavy equipment in a safe...Full time
Fort McKay First Nation
Fort McMurray, AB4 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!
