Administration & Client Support Coordinator

Administration & Client Support Coordinator

Prince George, ON | Everguard Fire Safety

Are you an organized, customer-focused professional who thrives in a fast-paced environment where sales, service, and teamwork come together?

At Everguard , we’re looking for a proactive Administration & Client Support Coordinator who enjoys supporting client relationships, coordinating sales activities, and keeping operations running smoothly-all while contributing to meaningful work in fire safety across the region.

This is an exciting opportunity for someone looking for long-term stability, professional growth, and the ability to work close to home with a supportive and collaborative team.

Why Join Everguard?

• Make an Impact - Support fire safety solutions that protect people, property, businesses, and communities every day.
• Collaborative Team Environment - Work alongside supportive leadership in a respectful, team-oriented environment where your contributions are valued.
• Professional Development - Gain exposure to client management, scheduling coordination, and technical service operations with ongoing training and development opportunities.
• Benefits That Work for You - Enjoy comprehensive health, dental, vision, life & disability coverage, flexible time, and employer-matched RRSP contributions.
• Stability Close to Home - Join a growing organization that values long-term employees, strong local relationships, and building careers within the Prince George community and surrounding region.
• Meaningful, Essential Work - Be part of an industry that provides critical life safety services to local businesses, healthcare facilities, schools, and communities throughout northern BC.

What You'll Do:

In this role, you’ll play a key part in keeping our clients relationships, sales and service operations running smoothly while delivering a high standard of customer service and administrative support:

• Prepare accurate quotes and invoices for customer orders and service work
• Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy
• Respond promptly to customer inquiries related to services, billing, scheduling, and documentation
• Support inside sales activities through customer follow-up, order coordination, and accounts administration
• Coordinate and support day-to-day branch administrative activities
• Manage administrative processes including technical report editing, recordkeeping, and document filing
• Maintain a high standard of internal and external customer service in every interaction
• Provide ongoing administrative support to Branch and Regional teams as needed
• Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities
• Answer and manage incoming phone calls, respond to general inquiries and direct calls to appropriate personnel, as required.

What We Offer

• Competitive base salary
• Long-term career stability with a respected and growing Canadian company

What You Bring:

• Minimum 3+ years of experience in a fast-paced service, administrative, customer support, or coordination environment
• Experience in industrial, construction, trades, or technical service industries is considered an asset
• An educational background in business administration, fire protection, construction , or a related field is considered an asset
• Equivalent combinations of education and relevant experience will be considered
• Self-motivated, collaborative, and client-focused
• Strong ability to work efficiently in a high-volume, deadline-driven environment
• Excellent organizational, communication, and customer service skills
• Strong attention to detail and ability to manage multiple priorities
• Proficiency with Microsoft Office and administrative systems
• Successful candidates will be required to provide a current Criminal Record Check

Protecting What Matters. Growing Together.

Every role at Everguard contributes to a greater mission-protecting lives, supporting communities, and delivering solutions our clients can depend on.

If you’re ready to combine your administrative expertise with inside sales support in a meaningful, growth-focused role - we want to hear from you.

Apply Today!