lululemon Program Manager - Global Fulfillment Strategy

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Global Fulfillment Strategy team serves as the strategic engine for lululemon's Global Fulfillment organization - lean by design, operating with high impact across a broad mandate through analytical excellence, structured thinking, and strong cross-functional partnerships.

The team helps Global Fulfillment leadership clarify what needs to be solved, what decisions are required, what inputs are needed, and how priority initiatives should move forward. Areas of focus include network strategy, fulfillment capability development, investment prioritization, operational risk mitigation, and emerging business requirements.

The Supply Chain Program Manager supports this work by coordinating strategic programs, maintaining clear documentation, enabling stakeholder alignment, and helping advance critical capital initiatives with discipline and follow-through.

core responsibilities

Strategic Fulfillment Programs

• Support Global Fulfillment strategic programs, with emphasis on capital planning, early-stage initiative development, and high-priority business needs across the fulfillment network.

• Partner with stakeholders to develop clear scope of work, project charters, workplans, assumptions, benefits, resourcing needs, risks, dependencies, and milestones.

• Coordinate capital planning and initiative inputs across cross-functional partners, helping connect business requirements, cost considerations, operational needs, and decision points.

• Advance priority and time-sensitive initiatives by organizing workstreams, tracking progress, and helping move actions and deliverables to completion.

Cross-Functional Coordination & Decision Support

• Partner across Global Fulfillment, Supply Chain Strategy, Finance, Operations, Technology, Product Management and third-party stakeholders as needed to align priorities, inputs, planning assumptions, and execution needs.

• Lead cross-functional working sessions and maintain clear documentation of key takeaways, decisions, actions, owners, risks, dependencies, and escalation needs.

• Develop executive-ready materials, including program charters, strategy updates, decision briefs, roadmap summaries, portfolio planning inputs, governance updates, and business case support.

• Translate complex strategic, operational, and cross-functional information into clear narratives that support alignment, prioritization, and leadership decision-making.

Program Operations & Enablement

• Build and maintain repeatable program management tools, trackers, templates, and documentation standards to support intake, planning, execution, reporting, and governance.

• Maintain consolidated views of timelines, resources, workstreams, milestones, risks, dependencies, budgets, change requests, and intake needs as applicable.

• Support consistent operating rhythms through meeting preparation, agenda development, note capture, action tracking, follow-up coordination, and knowledge management.

• Improve program management practices across functions by refining processes, tools, standard operating procedures, and ways of working that improve delivery, consistency, and efficiency.

qualifications

• B.A./B.S. in Business, Engineering, Supply Chain, Operations, or a related discipline.

• 7+ years of experience in program/project management, consulting, operations, strategic planning, supply chain, or a related field.

• Demonstrated experience translating ambiguous business needs into structured programs, plans, charters, and decision materials.

• Strong cross-functional partnership skills, with experience aligning stakeholders across Operations, Finance, Technology, regional teams, and other business partners.

• Ability to manage multiple workstreams simultaneously in a fast-paced, ambiguous environment.

• Advanced proficiency in Microsoft Office Suite, especially PowerPoint and Excel.

• Experience in consumer goods, apparel, retail, logistics, distribution, fulfillment, or broader supply chain environments.

• Familiarity with fulfillment network strategy, distribution center operations, automation, 3PL operations, inventory flow, or omnichannel fulfillment.

• Experience supporting strategic roadmap development, portfolio planning, investment prioritization, enterprise funding, capital planning, or annual planning processes.

• PMP, Agile, Lean Six Sigma, or equivalent program/project management certification.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,000 - $147,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans

• Paid time off

• Savings and retirement plan matching

• Generous employee discount

• Fitness & yoga classes

• Parenthood top-up

• Extensive catalog of development course offerings

• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as In-Person under our SSC Workplace Policy:

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

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