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Constituent Services Advocate

Working for a Member of Parliament / Travailler pour un(e) député(e)

Support Saanich-Gulf Islands constituents through federal services using strong interpersonal skills and responsive case management. Work with Elizabeth May's parliamentary office.As Constituent Advocate, you will help people navigate Canada Revenue Agency, Immigration Canada, and Service Canada. The position requires social work experience, conflict resolution, research, and careful communication tracking. You will address time-sensitive personal matters while supporting the Member's constituent service responsibilities.Key Responsibilities:
Receive constituent requests and assess needs through meetingsCreate files and inform the Member about casesTake action on constituent concerns and issuesTrack communications with constituents and federal agenciesResearch concerns and assist with special projectsRequirements:
Experience in social work;
degree is an assetStrong interpersonal and client conflict-resolution skillsFamiliarity with federal agencies and servicesKnowledge of Saanich-Gulf Islands and Vancouver Island issuesAbility to manage urgent cases under pressureApply constituent advocacy, federal services knowledge, and casework skills supporting Elizabeth May's Saanich-Gulf Islands office.
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Vacancy posted 3 hours ago
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