Global Ratings And Reviews Manager
lululemon
Lead global Ratings and Reviews strategy at lululemon in a hybrid role, combining ecommerce governance with product and systems thinking.As Global Ratings and Reviews Manager, you will own this trust signal across digital experiences. You will shape collection, moderation, syndication, and activation while partnering with Product, Technology, Organic Search, Loyalty, Legal, and eComm teams. The role supports AI-powered discovery and commerce by structuring review content, data, and APIs for emerging experiences.Key Responsibilities:
Own global Ratings and Reviews strategy, roadmap, and performanceScale collection, governance, moderation, and syndication across marketsManage third-party platforms, vendors, and tooling evolutionPartner with Product and Technology on platform requirementsTurn review data into actionable roadmap insightsRequirements:
Bachelor's degree or equivalent demonstrated expertiseExperience operating ecommerce Ratings and Reviews programsUnderstanding of collection, moderation, and syndication workflowsHands-on third-party platform implementation and vendor management experienceStrong cross-functional, data, governance, and systems thinkingBring global program ownership, review ecosystem expertise, and digital product skills to lululemon's search and discovery organisation.
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Own global Ratings and Reviews strategy, roadmap, and performanceScale collection, governance, moderation, and syndication across marketsManage third-party platforms, vendors, and tooling evolutionPartner with Product and Technology on platform requirementsTurn review data into actionable roadmap insightsRequirements:
Bachelor's degree or equivalent demonstrated expertiseExperience operating ecommerce Ratings and Reviews programsUnderstanding of collection, moderation, and syndication workflowsHands-on third-party platform implementation and vendor management experienceStrong cross-functional, data, governance, and systems thinkingBring global program ownership, review ecosystem expertise, and digital product skills to lululemon's search and discovery organisation.
#J-18808-Ljbffr
Vacancy posted 2 hours ago
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