Customer Engagement Solutions Architect

Design TD customer engagement solutions using Domain-Driven Design, scalable APIs, and modern architecture practices in Toronto.As Solution Architect III, you will shape technology supporting customer onboarding, customer management, and advice. The work spans shopping and buying experiences, branch advice, and integrated capabilities across digital and assisted channels. You will apply Domain-Driven Design, headless architecture, event-driven integration, and customer-journey expertise.Key Responsibilities:
Design architectures supporting onboarding and customer managementEnable unified customer views across channels and systemsEstablish design principles, constraints, patterns, and standardsGuide integration across designers, engineers, platforms, and stakeholdersMentor colleagues and share architecture best practicesRequirements:
Seven-plus years of relevant technology platform experienceExperience developing API-first, headless, and event-driven architecturesExpertise in Domain-Driven Design and scalable APIsBreadth across customer journeys and depth in advice architectureAbility to manage complex, highly visible technology initiativesBring customer-journey architecture, Domain-Driven Design, and scalable API expertise to TD’s Technology Solutions team.
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