Auto Adjuster- Claims

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

Auto Adjuster Claims

Here is what a typical day looks like

• You will be assigned new claims and work through your pending claims where you will liaise between customers insurance companies outside vendors and other adjusters
• Most of your day will be spent on the phone guiding and advising clients through the claims process obtaining relevant statements/reports and following up when needed
• You will use your insurance knowledge to validate coverage based on the policy terms review estimates and negotiate fair cash settlements as required
• Pay invoices for outside vendors such as appraising companies and towing companies
• Maintain accurate reports and complete files electronically and in paper copies

The value you bring

• General Insurance Level 2 License requiredor willingness to obtain within 6 months
• 3 years experience in the General Insurance Industry ICBC experience an asset
• Your superior organizational skills help you stay on track with multiple competing priorities ensuring invoices are paid promptly documents are filed correctly the customer receives timely updates all whilst maintaining accuracy
• You can break down complicated policy wordings and industry jargon into simple terms to explain to customers. You have the reassuring presence to calm someone down while still getting your message across
• Knowledge of MS products including Word Excel Outlook

Role Details

• Hours: 37.5 hours/week: Monday Friday 8:30am 5:00pm
• Location: Remote role in BC. Will be working out of Pacific Time Zone
• Salary range: $51000 - $76000
• Requisition: 82837
• Current Vacancy: Yes

Why Western

Westerns peoplefirst culture grounded in our guiding principles of Truthfulness Fairness Value and Loyalty is recognized across Canada and strengthened by our commitment to wellness flexibility and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days 3 weeks vacation companymatching savings programs and 100% employerpaid group benefits for eligible employees
• Over 1500 volunteer hours supporting 160 charities in through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western we strive to create an accessible equitable and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer we encourage applicants of all backgrounds to apply even if your experience doesnt perfectly match every qualification. If you need assistance or an accommodation during the hiring process please contact or visit our Careers page.

Our HumanFirst Hiring Approach: We do not use artificial intelligence to screen assess or select applicants. All applications are personally reviewed by Westerns Talent Acquisition Consultants. As part of our hiring process we use standardized scientifically validated skills assessments (nonAI) and all results are reviewed by our hiring team.

Ready to Apply

If making a meaningful impact in your community and growing your career in a supportive purposedriven environment excite you wed love to hear from you.