Senior Crm Growth Marketing Manager

Lead Dropbox CRM growth programs with customer data, marketing automation, and personalization across adoption, retention, and expansion.As Senior Manager of Lifecycle Marketing, you will oversee a portfolio of programs serving multiple products and customer motions. You will lead marketers, strengthen execution quality, and use behavioral triggers, customer usage, cohort analysis, and controlled testing to identify incremental impact. Cross-functional partnerships span Product Growth, Product Marketing, Engineering, Data Science, and Marketing Operations.Key Responsibilities:
Manage lifecycle program portfolio across products and customer segmentsCoach marketers with clear goals and operating rhythmsConnect communications with activation and in-product discoveryDrive monetization, cross-sell, expansion, and multi-product adoptionMaintain reliable execution through data and technical capabilitiesRequirements:
10+ years in lifecycle, CRM, growth, or related disciplinesMarketing automation and enterprise lifecycle platform experienceStrong technical fluency across CRM and customer dataTrack record improving adoption, retention, expansion, or revenueExperience building high-performing marketing teamsApply CRM leadership, technical fluency, and customer behavior expertise to Dropbox’s scalable lifecycle growth programs.
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