Collaboration & Documentation Systems Administrator

Overview

We are seeking a Collaboration & Documentation Systems Administrator to manage and optimize enterprise collaboration and documentation platforms. This role is responsible for ensuring systems are secure, scalable, well-governed, and aligned with business processes to support efficient collaboration and document lifecycle management.

Key Responsibilities

• Administer and maintain collaboration and documentation platforms, including Jira, Confluence, SharePoint, and e-signature/document management solutions.
• Configure and optimize workflows, permissions, schemas, and system settings to support cross-functional teams.
• Establish and maintain governance standards, documentation structures, taxonomy, and metadata.
• Manage user access, security, and permission models to ensure compliance and data protection.
• Improve platform performance, usability, and long-term scalability.
• Support documentation lifecycle management, ensuring content remains organized, traceable, and compliant.
• Collaborate with business stakeholders to implement process improvements and platform enhancements.
• 5+ years of experience administering SaaS collaboration and documentation platforms.
• Strong hands-on experience with Atlassian Jira, Confluence, SharePoint, DocuSign, and/or Adobe Sign.
• Experience designing and managing Jira workflows, custom approvals, and automation.
• Strong understanding of access controls, security, and permission management.
• Experience developing governance frameworks and documentation standards.
• Excellent problem-solving, communication, and stakeholder management skills.
• Self-driven, organized, and results-oriented with the ability to manage enterprise platforms independently.