Software Lifecycle Management Advisor

As a software lifecycle management advisor, you’ll be a part of the IT Asset Management and User Experience Team and help monitor the organization’s software lifecycle. You analyze new needs, assess and provide recommendations on requested software, oversee update planning, and act as the resource person for addressing unauthorized software (type 2 shadow IT). You work closely with various partners to maintain a compliant, secure and up-to-date software portfolio. We’re looking for someone who’s curious, analytical and proactive and who’s looking to play a strategic role in software governance and lifecycle management.More specifically, you will be required to:Software assessment in digital work environments: Analyze and approve new software from service requests (Access IT). Help approve or reject software requested as part of a project. Authorize software by coordinating with IT asset management, architecture and security when new needs arise.Update planning (more than 700 software applications): Analyze the software to be included in the update plan and make sure it’s reviewed each year. Establish the acceptance criteria and the frequency of software updates. Initiate and coordinate update requests, then make sure they’re handled according to the established plan.Type 2 shadow IT: Handle the analysis and processing of unauthorized software and ensure alignment with the security and AppControl teams.Monitoring and continuous improvement: Monitor and analyze Power BI dashboards, recommend appropriate actions and contribute to the continuous improvement of software lifecycle management practices.What we offer
Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipmentBenefits apply based on eligibility criteria.What you bring to the table
Bachelor's degree in a related fieldA minimum of four years of relevant experience in IT asset management (ITAM), software lifecycle management or project coordinationExperience working with operational dashboards and KPIsExperience in data analysisKnowledge of French is requiredKnowledge of digital workplace environments, including desktop and virtual environmentsKnowledge of ServiceNow, Power BI and Jira toolsAction oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Plans and alignsEquity, Diversity, Inclusion and AccessibilityAt Desjardins, we believe in equity, diversity and inclusion.We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.At Desjardins, we have zero tolerance for discrimination of any kind.We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Trade Union (If applicable)Job Family Information technology (FG)Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.
#J-18808-Ljbffr