Regional Maintenance Manager - Multi-Residential

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you .

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Regional Maintenance Manager is responsible for overseeing the Maintenance Team(s) and the maintenance of a large portfolio of buildings. This role schedules and prioritizes the maintenance teams, supports and investigates maintenance activities including plumbing, electrical, carpentry, painting, minor capital projects etc. Responds to emergency situations and contributes to making critical decisions to repair, with the support of other departments and trains team members to ensure service and support is provided to residents thereby promoting Morguard as the preferred landlord of choice.

Locations

This person would be working out of 8520 Jasper Av, Edmonton, AB T5H 3S4, noting that they will be asked to go to multiple locations within Edmonton and Calgary, inclusive and not limited to:

• 123 10th Ave SW / 1010 1st Ave SW, Calgary, AB T2R 1K8
• 742 Kingsmere Crescent SW, Calgary, AB T2V 2H9
• 1122 15th Ave SW, Calgary, AB T2R 1K5
• 930 15th Ave SW, Calgary, AB T2R 1K5
• 1711 25 Ave SW, Calgary, AB T2T 1A2
• 1010 1st Street SW, Calgary, AB T2R 1K4
• 11121 82nd Ave NW, Edmonton, AB T6G 0T4
• 11610 100 Ave NW, Edmonton, AB T5K 0K1
• 10127 121 St NW, Edmonton, AB T5N 3X1
• 8515/8525 106A Ave NW, Edmonton, AB T5H 0K1
• 8520 Jasper Ave NW, Edmonton, AB T5H 3S4

How You’ll Make a Difference

• Operations

Collaborates closely with Regional Managers and Capital Projects Group to enhance and build efficiency in property maintenance; project identification and execution.

Oversee and coordinate the Maintenance teams with general and specialized maintenance, in a timely manner, under the direction of the Operations Manager and others.

Maintenance items completed by the Maintenance teams could include appliance repairs, plumbing repairs, basic electrical, carpentry, painting and special projects

Ensure the Maintenance team takes initiative to correct deficiencies

Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required and to ensure properties are maintained to Morguard standards

Obtain, review and approve quotes from contractors for repairs & maintenance and creates Purchase orders for larger building maintenance components

Seek and develop new/existing relationships with local trades to be added to Morguard's approved vendor list.

Ensure maintenance team monitors contractor’s work progress

Work with the Capital & Development teams, to oversee the progress of capital projects in the Region by contributing to efforts that ensure the project timelines and other deliverables are being met

Communicate with the Capital Team and others of any matters which may warrant further investigation.

Assist with national projects if required

Ensure Maintenance team maintains the cleanliness and organization of all electrical, mechanical and work areas; as well as supply and storage areas

Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights

Comply with health & safety procedures ensuring the use of required safety equipment and identifying unsafe practices and conditions while maintaining a clean and safe working environment

Management of completion and compliance of various forms and checklists for such items as boiler room checks, snow logs, and generators as well as Fire orders, TSSA orders and City orders

Safely use, train on and maintain tools of the job

Maintain regular and timely documentation of maintenance activities

First respond to after-hours emergencies

All other duties within the scope of the job, as requested by management.

• Leadership & Management

Support and train Team Members on routine maintenance repairs, including plumbing, electrical, carpentry and general maintenance and any other maintenance activities required for completing service requests, as well as customer service

Lead and manage the Yardi Maintenance Workflow system and ensure all team members understand and use the system daily

Responsible for the day to day management, assigning/scheduling/directing daily maintenance work orders to the Maintenance Teams that are beyond the skill set of Building Manager’s or live in Maintenance Associates, and managing performance

• Customer Service / Resident Relations

Ensure a superior level of co-operation, service and support is provided to residents, thereby ensuring that Morguard is a “Best in Class” landlord of choice

Ensure building standards are maintained to a high level and regional maintenance team is performing duties in a professional manner

• Financial and Budgets

Participate in the development of the Repairs & Maintenance section of the annual property and Capital Maintenance budgets

Ensure Payscan is managed and maintained in a thorough, complete & detailed manner and on a timely basis, meeting all Finance Department deadlines

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)
• 5+ years of maintenance or related experience
• 3+ years of management experience – overseeing a team
• Must have a valid driver's license and vehicle
• Flexibility to work on-call should emergencies happen after hours
• Proficient with use of basic handheld and electrical tools
• Knowledge of plumbing, electrical, drywall, carpentry, painting, mechanical and HVAC systems etc.
• Computer savvy with a technical competence
• Experience working with budgets and tracking expenses

Core Competencies

• Excellent communication is required.
• Actively championing diversity and inclusion
• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment when assessing difficult situations
• Strong problem-solving skills
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• A demonstrated high degree of integrity, diplomacy, discretion and confidentiality
• Willingness to travel throughout regions

Preferred Qualifications And Experience

• Certification/license from one of the trade professions would be a definite asset
• Exposure to the multi-residential or other related industry asset class would be considered an asset
• WHMIS certified would be an asset
• Ability to speak other languages is considered an asset

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
• Meaningful opportunities for professional growth and development.
• Exposure to a diverse portfolio of real estate assets across North America.
• A competitive compensation and benefits package designed to support you and your family.
• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at View phone number on ca.workus.org.