lululemon Learning Designer - Product Academy

Description & Requirements

Please include a link to your portfolio directly on your resume so our team can review your work as part of the application process.

• The portfolio link should be clearly labeled and easy to access.
• Ensure the link is active and accessible without requesting any permissions.

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Learning + Leadership team is a global group of learning professionals specialising in learning design, delivery, learning platform management, and program management. We are responsible for all types of learning, including onboarding, functional, leadership, and personal development. Our team supports retail store teams, call centres, distribution centres, and head office teams worldwide. We help lululemon achieve its long- and short-term goals by partnering with the business to deliver the right learning, to the right people, in the right way, at the right time.

core responsibilities

Reporting into the Senior Manager, Learning Design, the Learning Designer is responsible for design, development, delivery and evaluation of innovative learning solutions that enhance performance and engagement across our organization. You will manage end-to-end learning design projects, collaborate with business leaders and subject matter experts, and ensure all learning experiences align with strategic goals and brand standards.

• Lead the design, development and implementation of blended and digital learning programs for diverse audiences, applying best practices in adult learning and personalisation strategies
• Create immersive and engaging learning experiences, including in-person and virtual ILT sessions, labs, eLearning courses, videos, presentations and user guides
• Conduct needs analysis and discovery sessions to identify performance gaps, learning opportunities, and recommend AI-driven learning analytics solutions
• Break complex systems and processes down into training modalities that are easily understood and retained by learners
• Maintain and revise existing learning materials, keeping specific audience, learning modality, and other learning considerations in mind while always looking for the most efficient way to express the desired learning objectives
• Ensure all learning content adheres to organisational learning philosophy, technical specifications, and brand guidelines, with a focus on global audiences.
• Design branching scenarios, storyboards and scripts, and convert them into animated, interactive activities to support the successful delivery of learning
• Establish and maintain relationships with cross-functional partners to meet project milestones in a dynamic environment
• Collect and report on post-training metrics and incorporate feedback into future training iterations
• Manage project timelines, deliverables, and stakeholder communications for multiple concurrent projects, demonstrating adaptability and influence

qualifications

• Minimum 5 year of experience learning or instructional design, including needs analysis and solution design for global and diverse audiences.
• Experience in building content for large-scale programs focused on functional onboarding, learning and development ecosystems, and technical training
• Demonstrated experience delivering functional learning initiatives for audiences in finance, merchandising, supply chain, or technology.
• Proven ability to align learning solutions with business outcomes, especially in performance-driven environments.
• Advanced proficiency with digital authoring tools (e.g., Articulate Storyline, Rise, or equivalent), video creation tools (e.g. Premier Pro, Synthesia), and learning management systems.
• Strong communication, organization, and project management skills to manage multiple priorities and stakeholders, with demonstrated adaptability and stakeholder influence.
• Advanced facilitation skills and experience delivering complex software training.
• Demonstrated curiosity and initiative in exploring emerging learning technologies, tools, and design trends (microlearning, gamification, adaptive learning).
• Experience collaborating with subject matter experts and consulting with stakeholders on learning solution content and timeline.
• A post secondary degree in Instructional Design, Human Performance Improvement, Learning Technology, or a related field is required; equivalent professional experience will also be considered.
• Portfolio of work demonstrating measurable impact and innovation in learning design.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes
Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from  $88,200-$115,800 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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