Service Advisor
Full-time
Tirecraft
Service Advisor
K&S Kelly Tirecraft, Ottawa ON
- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program
- Birthday off with pay
- Ministry Certification(s) available
- Future ownership opportunities; Employee Stock Ownership Plan
- Write up work orders for all sales and service transactions and present to the Technicians.
- Take all “service calls” telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
- Invoice all product and service sales once complete and process payment immediately.
- Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
- Monitor all service activities to ensure work is completed on a “first in – first out” basis and that it is completed in a timely manner.
- Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
- Complete product adjustments, including manufacturer claim forms, on a timely basis.
- Maintain product and service displays in a marketable and clean appearance.
- Previous experience in a leadership position
- Previous experience in retail and commercial tire/automotive industry an asset
- Valid Driver’s License with a clean abstract
- Computer literate
- Basic mechanical and tire understanding
- Strong communication skills (verbal and written)
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Vacancy posted 12 hours ago
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