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Bilingual Client Care Coordinator

HearCANADA

Support exceptional client care at HearCANADA using bilingual communication, appointment coordination, and sales skills onsite in Orleans, Ontario. Full-time clinic hours run Monday through Friday.

As a Client Care Coordinator, you will manage administrative duties within the Orleans HearCANADA Clinic. The position combines individualized client service, schedule management, product recommendations, and billing education. You will also support records, hearing aid maintenance, and local marketing initiatives.

Key Responsibilities:

  • Provide individualized experiences for clinic visitors and callers
  • Book, reschedule, and follow up on appointments
  • Recommend products, services, and payment options
  • Maintain physical and electronic client records
  • Support hearing aid maintenance and community marketing events

Requirements:

  • Two or more years in sales, retail, office, or clinic work
  • Comfort recommending products and services to clients
  • Customer-centric approach with diverse client groups
  • Bilingual French and English communication skills
  • Car access and valid driver’s license strongly preferred

Bring bilingual service, sales acumen, and clinic coordination skills to HearCANADA’s Client Care team in Orleans, Ontario.

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Vacancy posted 8 hours ago
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