Maitre D (Events Supervisor) - C Hotel
$20 per hourPart-time
Carmen's Group
Join the Team at C Hotel by Carmens The C Hotel by Carmens is a stylish, modern boutique hotel known for thoughtful service and memorable guest experiences. As part of Carmens Group, you’ll join a supportive team with more than 40 years of hospitality experience in Hamilton and the surrounding areas. If you’re detail-oriented, enjoy helping people, and thrive in a fast-paced setting, we’d love to connect with you! Position Details: Job Type : part-time, permanent
Vacancy : This posting is for a current vacancy
Compensation : $20.00 an hour + gratuities
AI Disclosure : Your application will be reviewed by our hiring team About the role: The Maître D’ leads front-of-house service during events, helping the team provide attentive service and keep each event running smoothly. You’ll welcome guests, coordinate with the kitchen and management, and respond to changing needs throughout the event. Responsibilities will include:
Vacancy : This posting is for a current vacancy
Compensation : $20.00 an hour + gratuities
AI Disclosure : Your application will be reviewed by our hiring team About the role: The Maître D’ leads front-of-house service during events, helping the team provide attentive service and keep each event running smoothly. You’ll welcome guests, coordinate with the kitchen and management, and respond to changing needs throughout the event. Responsibilities will include:
- Acting as the on-site ambassador for the venue, confidently representing Carmen’s Group with professionalism and warmth
- Lead and coordinate the front-of-house team during events from start to finish
- Welcome guests, respond to requests, and address concerns professionally
- Review menus to ensure knowledgeable service and communicate allergies, special meals, and guest preferences
- Monitor service timing, food presentation, and event flow
- Assist with food and beverage service and clearing as needed
- Keep the team informed and focused when plans change
- Work with the Banquet Manager and share feedback after events
- Additional duties as assigned to support event execution
- Experience in banquets, catering, restaurants, or another busy service setting
- Valid Smart Serve certification is required
- Availability for evenings, weekends, event-based hours, and closing shifts is required
- Reliable transportation for late-night shifts; a valid driver’s license and vehicle are preferred
- Clear communication and leadership skills, along with the ability to guide and support a team
- A welcoming approach and commitment to excellent guest service
- The ability to stay calm and make sound decisions during event service
- Dependability and a hands-on approach to work
- Flexible scheduling
- Great Place to Work Certified (2022-2024, 2026)
- Named Best Workplace in several award categories:
- Most Trusted Executive Teams
- Best Places to Work in Hospitality & Retail
- Best Places to Work in Canada
- Best Workplaces for Women
- Best Workplaces for Mental Wellness
- Perks & Benefits
- Pay on Demand
- Global Hotel Discounts
- Staff discounts at our restaurants
- Employee Scholarship Program
- Wellness programs & staff events
- Clear opportunities to grow into leadership roles
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe, inclusive and supportive workplace culture
Vacancy posted 7 hours ago
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