Senior Consultant, Modern Networking - Alberta or British Columbia

Job Title: Senior Consultant, Modern Networking
Job Location: Remote: Alberta or British Columbia

Compensation

The position is a full time, salaried position. Compensation is expected to be between $125,000.00 - $140,000.00 commensurate with skills, experience, and abilities.

Company Profile

IX Solutions is a trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively leverage modern technology and embrace digital transformation to achieve their critical business outcomes.

Ultimately, we’re here to inspire innovation — for our customers and our people. For us, that means inviting  ambitious individuals to the table — those who are primed to push the envelope — and fostering an imaginative environment for them to thrive. Why? Because we believe when you bring visionaries together with a genuine drive to do better and give them transformative technology as the toolkit, the possibilities and potential for your business become boundless.

Position Summary

This role is ideal for an individual passionate about leveraging technology to drive customer success and improved security within a collaborative, customer-centric culture at IX Solutions. The Senior Consultant, Modern Networking will deliver proactive and reactive security and endpoint management services to clients, ensuring exceptional service delivery and fostering strong client relationships. This role involves remote and onsite implementations and support.

The Senior Consultant, Modern Networking collaborates with client stakeholders, other technical consultants, Client Leads and Account Executives to deliver proposed technical solutions and services the “IX Solutions” way. The position works to improve consistency in networking alignment, network services deployments, application patching, and helping our clients adopt a “cloud-first” model.

The position reports to the Manager, Service Delivery. The position works 40 hours per week, with business hours being 8:00am to 5:00pm MT/PT, Monday to Friday. There are occasional requirements for after-hours work including time sensitive client requests and project work. Balancing multiple priorities with deadlines is a requirement.

IX Solutions is committed to helping employees grow and develop within the organization, so the responsibilities below may be adjusted periodically to align with employee goals or aptitudes while supporting overall business objectives.

Is This Position A Fit For You?

This position is a fit for you if you:

• Can work autonomously and deliver results. 
• Enjoy problem-solving complex issues and developing effective solutions. 
• Take ownership of your work and demonstrate a strong commitment to follow through on your tasks.  
• Are skilled at translating business requirements from clients into technical requirements. 
• Possess the ability to effectively convey technical information to stakeholders in a non-technical manner. 
• Care about networking best practices.
• Are committed to client success.
• Can demonstrate a calm demeanor during stressful situations.
• Excel in effectively conveying technical information to stakeholders in a non-technical manner.
• Are skilled at building rapport and enjoy supporting partnerships.
• Thrive on building and maintaining client partnerships.
• Are looking to provide mentorship and growth opportunities for others. This is the place for you.

What You’ll Do Here

• Provide consulting and technical guidance, coaching, and support to team members and clients.
• Serve as the subject matter expert for technologies within the Network team's technical purview.
• Work with a team of other network consultants to provide network support and technical solutions to a broad range of clients.
• Provide networking expertise to our other technical teams.
• Participate in technical escalations.
• Plan and execute network security implementation or migration projects.
• Conduct network assessments.
• Lead or participate in projects from initial assessment, creation of Statement of Work documents, estimation of time, technical design, planning, through to implementation and handover.
• Provide guidance to clients on new technologies implemented, including training session/knowledge transfer.
• Develop technical design and as-built documentation.
• Develop new IX Solutions best practices, methods, procedures, and supporting documentation as needed.
• Complete scheduled Managed Services health checks, implement incremental improvements and perform firmware and configuration updates in client environments.
• Collaborate with cross-functional teams to meet client requirements and project objectives.
• Deliver IT support, project planning (including the development of statements of work & work breakdown structures), and technical delivery of managed services to a broad range of clients.
• Assist or lead projects from initial assessment, solutioning, design, and implementation.
• Deliver recurring security services and monthly reporting to clients.
• Maintain documentation related to IXS networking practices, client support and delivery processes.
• Act as an escalation point for other teams, including participating in incident response and resolutions.
• Onsite support, as required.

What You Bring

Mindset & Attributes 

• Collaborative with a humble and proactive approach to problem solving.
• Comfort with balancing speed, precision, and creativity in a dynamic environment.
• Able to maintain relationships with various people in the organization, servicing the needs of multiple teams and managing conflict. 
• Possess a consultative mindset—you thrive on collaboration and building consensus.
• Passion for continuous learning in technical, consultative, and personal skills.

Qualifications/Expertise

• 7+ years of directly relevant experience in a complex network environment.
• Proven experience in wired network design and implementation to best practices.
• Proven experience in wireless design and implementation to best practices.
• Expert level knowledge of enterprise firewall management and configuration, including optimization and hardening.
• Expert level knowledge of Azure IAAS cloud networking & firewalling.
• Expert level knowledge of datacenter networking.
• Expert level knowledge in the design of Security Services Edge platforms and implementation
• Proven experience in the design, implementation, ongoing management, and upgrade of the following network technologies (or equivalent):
  • Aruba CX Switching.
  • Aruba AP Wireless.
  • Aruba Central Cloud Management.
  • Aruba Clearpass.
  • Azure Virtual Network, Gateway, VPN, network appliances, and related technologies.
  • Cisco Catalyst, Nexus, and Meraki Switching.
  • Cisco Catalyst and Meraki Wireless.
  • Fortinet Firewalls, FortiSwitches, and FortiAP’s.
  • Fortinet FortiCloud, FortiManager, and FortiAnalyzer.
  • Palo Alto Firewalls.
  • Palo Alto Panorama.
  • Zscaler Security Services Edge Platform.
  • Cloudflare Security Services Edge Platform.
• Previous focus on continuing education and training is a must.

Certifications and Learning (achieved at least one of, willing to work towards, or equivalent experience)

• Microsoft Certified: Azure Network Engineer Associate (AZ-700) or relevant experience.
• Microsoft Certified: Azure Security Engineer Associate (AZ-500) or relevant experience.
• Microsoft Certified: Cybersecurity Architect Expert (SC-100) or relevant experience.
• Palo Alto Networks Certified Next-Generation Firewall Engineer or relevant experience.
• Palo Alto Networks Certified Security Service Edge Engineer or relevant experience.
• Palo Alto Networks Certified SD-WAN Engineer or relevant experience.
• Palo Alto Networks Certified Network Security Analyst or relevant experience.
• Palo Alto Networks Certified Network Security Architect or relevant experience.
• Zscaler Certified Delivery Specialist (ZCDS, includes EDU-200 Exam & EDU-202 Exam) or relevant experience.
• Cisco Meraki Solutions Specialist (Cisco 500-220) or relevant experience.
• Aruba Campus Wireless/Mobility Access Path or relevant experience.
• HPE Aruba Networking Certified Associate, Professional, or Expert – Campus Access or relevant experience.
• HPE Aruba Networking Certified Associate, Professional, or Expert – Switching or relevant experience.
• HPE Advanced Product Certified – ClearPass or relevant experience.
• HPE Aruba Networking Certified Associate, Professional, or Expert – Network Security or relevant experience.

Accountabilities, Tasks and Duties

Client Relationships

• Understand and interpret customer needs so we can provide excellent service levels.
• Develop strong and lasting customer relationships with key clients.
• Assist with the development of proposals and pre-sales exercises, including the presentation of technologies and solution proposals to clients and prospective clients.
• Deliver workshops with clients, translating business requirements and their unique context into actionable roadmaps and deliverables.
• Clearly and regularly communicate with Client Experience Team and Account Executives.
• Work independently and with the Project Delivery Team.
• Promptly respond to technical escalations from Client Experience team and other technical teams.
• Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships.
• Stay current with the latest technology trends, vulnerabilities and releases.
• Maintain team-owned best practices and standards and communicate them to other teams.
• Develop, document, and maintain processes and procedures related to project delivery & managed services.

Team

• Communicate in an open, helpful manner and build relationships across the organization.
• Ability to work with a range of technical staff and cross-functional teams to develop joint solutions.
• Foster a collaborative work environment and culture.
• Challenge the status quo.
• Take personal accountability and provide end-to-end ownership of a solution or obstacle.
• Be willing to put in the effort when it really counts.
• Create accurate and effective documentation and develop standards.
• Engage with team and demonstrate commitment to alignment with the organizational mission and corporate values.
• Other duties as required, such as the timely completion of expense reports and timesheets.
• Ability to travel occasionally for business purposes.

Requirements

• Must be legally permitted to work in Canada.
• Hold a valid Driver’s License and vehicle.
• Proficient English (written/verbal) communication in a business setting.
• Willingness to travel as needed to meet with clients.

IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada.