Beauty Services Team Leader
Rennaï
Create exceptional self-care moments at Rennaï through service planning, team leadership, and expert haircare and skincare experiences. Guide clients through personalized journeys.The Experience Manager leads employees delivering services within Rennaï’s Revitalize haircare and Rejuvenate skincare realms. This senior service-focused role develops client experiences, supports sales growth, and builds lasting relationships through clienteling. You will also collaborate with brand partners, vendors, and cross-functional teams to execute initiatives effectively.Key Responsibilities:
Lead scheduling, goals, performance feedback, and development plansDeliver training on product knowledge, protocols, selling, and upsellingBuild partnerships for events, exclusive services, and co-marketingRespond to client concerns and strengthen loyaltyImprove client journeys through practical service solutionsRequirements:
Seven or more years in service-focused luxury retailHaircare or skincare expertise, routines, needs, and trendsProven experience leading and coaching varied team membersTechnology proficiency across booking, CRM, and data analysisAvailability for evenings, weekends, and holidaysApply your communication, coaching, and beauty service expertise to lead Rennaï teams and deliver memorable client experiences.
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Lead scheduling, goals, performance feedback, and development plansDeliver training on product knowledge, protocols, selling, and upsellingBuild partnerships for events, exclusive services, and co-marketingRespond to client concerns and strengthen loyaltyImprove client journeys through practical service solutionsRequirements:
Seven or more years in service-focused luxury retailHaircare or skincare expertise, routines, needs, and trendsProven experience leading and coaching varied team membersTechnology proficiency across booking, CRM, and data analysisAvailability for evenings, weekends, and holidaysApply your communication, coaching, and beauty service expertise to lead Rennaï teams and deliver memorable client experiences.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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