VIP Account Manager
$85k - $100k per yearFull-time
Betty
About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. Our Values:- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
About the role:
The VIP Manager plays a pivotal role in cultivating enduring relationships with our esteemed high-value clients. Our objective is to ensure the utmost satisfaction among VIPs, proactively tackle their concerns, and guide them into maximizing the benefits of our platform for their enjoyment. The VIP host is a one stop shop for all problems the portfolio customers are facing. This role requires a strong capacity for empathy, exceptional communication abilities, and an intricate grasp of VIP preferences, desires & anticipations.
What you will do:
- Daily monitoring and analysis of the VIP database to optimize players’ experience throughout their engagement lifecycle.
- Proactive reactivation of players through various channels like emails, calls, SMS, and chat.
- Identification and capitalization on opportunities to upsell potential VIP players by tracking their behavior and tailoring targeted offers.
- Collaboration with other departments for enhanced player management efficiency.
- Development and supervision of marketing and player management strategies specifically tailored for VIPs.
- Early detection of potential VIPs.
- Act as the primary point of contact for VIP users, addressing their needs efficiently.
- Serve as a liaison between VIPs and our internal departments.
- Close collaboration with various teams to ensure seamless player experience and precise segmentation of promotional & bonus offers
What we're looking for:
- 1-2 years experience managing a portfolio of accounts.
- Experience within the online entertainment industry (online casino/social games/mobile games).
- Exceptional communication skills across various channels (email, chat, phone) with a high level of confidence.
- Embraces a business-focused and sales-oriented mindset.
- Demonstrates the ability to achieve exceptional results and deliver outstanding services within tight timelines.
- Adaptable to work flexible shifts, including evenings, weekends, and public holidays.
What we offer:
- Discretionary bonus
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- Exclusive employee discounts and perks through Perkopolis
The salary range for this role is CAD 85,000 to CAD 100,000 per year, depending on experience, qualifications and location. Final compensation will be determined based on job related skills and business needs.
This is a new position within our team. This position is initially remote, with the possibility of becoming hybrid in the future.
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Betty Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required.
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the VIP Account Manager in Calgary, AB vacancy
$97k - $121k per year
...POSITION Our roster has an opening with your name on it FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers. As a VIP Team Manager, you will be directly managing a portfolio of...SuggestedLong term contractTemporary workLocal areaWorldwide- ...A career as a Senior Account Manager, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help you rapidly become the go-to resource person to your clients for their...SuggestedFull timeLocal areaFlexible hours
- ...WILL DO We are looking for a VIP Engagement Specialist for Play Alberta responsible for managing direct relationships with high‑... ...portfolio of individual player accounts, ensuring each player receives... ...the overall VIP strategy. · Manage a portfolio of VIP and high‑value...SuggestedLong term contractFull timeFlexible hoursAfternoon shift
- ...Services Inc. is Canada’s largest provider of emergency response management services and solutions. Our team of industry-leading experts... ...Indigenous and government relations. Position Summary The Account Manager is responsible for generating new business, managing existing...SuggestedLong term contractFull timeContract workFlexible hours
$20k - $75k per year
"We’re building something special at Absorb, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get real value from our platform as they grow. You’ll have the opportunity...SuggestedFull timeContract workRemote workWork from homeFlexible hours- ...engineered customer-focused solutions allow us to respond quickly to the ever-changing variability of our customer’s needs. The Account Manager is responsible for driving sales of Variperm products and services by developing and maintaining strong relationships with...Full timeFor contractorsLocal area
$92.52k - $121.44k per year
...technical, service delivery, and leadership teams to develop client solutions? We are looking for an energetic and ambitious Account Manager for our Calgary branch to join our fast-paced, high-performing sales team. In your role as Account Manager, you will build and...Full timeInternshipFlexible hours$85k - $105k per year
...Program Reporting to the Director of Finance, HR & IT, the Accounting Manager plays a key role in ensuring strong financial management,... ...regulatory requirements. Accounting Operations Oversee accounts payable, accounts receivable, payroll processing, bank...Full timeWork at officeWork from home$70k - $100k per year
...ACCOUNT MANAGER This posting is for an existing vacancy. While applications are being accepted from candidates across multiple geographic regions across Canada, there is currently one (1) position available. SUMMARY Netagen is seeking a dynamic and results-oriented...Remote jobOngoing contractLong term contractFull timeContract workInternshipFlexible hours$90k - $120k per year
...About the Role Our client is seeking an experienced Accounting Manager to oversee day-to-day accounting operations, ensuring compliance with... ...and Requirements • CPA designation • Experience as an Accountant within the construction industry • Desire to work directly...Long term contractFull timeFor subcontractor- ...cutting-edge technology enables these industries to monitor and manage their emissions, promoting environmental sustainability and regulatory... ...This key position will be leading and enhancing the company’s accounting close, billing, and financial reporting processes to support...Full time
- ...Still not sure - check out our employee handbook here For this opportunity, ZGM is looking for a resourceful and collaborative Account Manager for our Calgary office. You’ll interpret and translate conversations with your clients into insightful briefs, apply critical...Long term contractFull timeInternshipWork at office
$85k - $92k per year
...Zenbooks is a fully remote Canadian accounting firm founded in 2015 and headquartered in Ottawa... ...Toronto Star, Policy Options, Canadian Accountant, The Hill Times, Le Devoir, BetaKit, and... ...seeking a highly organized Accounting Manager who is committed to delivering...Remote jobLong term contractFull timeInternshipHome officeFlexible hours- ...Pason is a leading global provider of specialized data management systems for land-based and offshore drilling operations. Our solutions enable... ...completions and production. The Role Pason is seeking an Account Manager to develop, manage, and grow customer relationships...Long term contractFull timeFor contractorsWork at officeRemote work
- ...more effective and way more fun. Do you love connecting with people, spotting opportunities, and making things happen? As an Account Manager (Client Experience Specialist), you’ll be the driving force behind helping our clients grow - and helping SysGen grow right...Long term contractFull timeContract work
- ...This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and... ...supporting the day-to-day sales process. Key Responsibilities Account Management & Customer Success Build and maintain strong relationships...Full timeSeasonal work
- ...passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast. The Account Manager is responsible for managing client relationships, providing strategic direction, and planning across a variety of clients. They...Full timeWork at officeRemote workFlexible hours
- ...spiritual treatment model with medically managed therapies, our intensive outpatient... ...We have an exciting opportunity for a Manager of Accounting to join our corporate team! WHY JOIN... ...premiums Health & wellness spending account Career and professional development...Permanent employmentFull timeWork at officeMonday to fridayShift work
- ...business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find... .... •Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver...Long term contractFull timeWork at officeLocal areaWorldwide
$60k - $80k per year
...Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration...Long term contractPermanent employmentFull timeWork at officeRemote workMonday to friday- ...achieve their boldest goals. Here, every day is an opportunity to innovate, learn, and make a meaningful impact. If you’re a Strategic Account Manager eager to make a real difference and empower organizations to be at the cutting edge of learning, this is your opportunity to...Full timeRemote workFlexible hours
- ...Senior Account Manager Cult Collective is now seeking an experienced Sr. Account Manager to join our team. This is your dream job if you… … are both a master of soft-skills and an analytical guru. You are very intentional about your communication, whether internal...Full timeFreelanceWork at office
$111.24k - $128.4k per year
...The candidate will focus on retaining and expanding Rystad’s relationships with existing clients. Candidate must have exceptional account management capabilities, expansion generation skills with experience in solution selling. As part of the sales team, the role holder can...Full timeWork at officeLocal area- ...Best Work. About You You are a technically strong revenue accounting professional who thrives in ambiguity and enjoys building... ...recognition standards; ~ Proficiency in NetSuite ARM (Advanced Revenue Management) system; ~ Experience with M&A revenue integration or...Full timeContract workWorldwide1 day per week
- ...Company Description Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays...Full time
- ...respectful, supportive environment is what allows great work to happen. THE OPPORTUNITY We are looking for a Regional Account Manager to join our Sales Team to lead account management and sales growth across our Central Region, spanning the Canadian Prairie...Full timeFor contractors
- ...direction of the Corporate Controller, Canada, the Regional Manager of Accounting is responsible for overseeing the accounting team for assigned... ...accuracy and timeliness Prepare and/or review journal entries, account reconciliations, and supporting schedules Assist with...Long term contractFull timeContract workFlexible hours
$45k - $50k per year
...a job — if you want to grow, lead, and be part of something bigger — we’d love to meet you. Job Description As an Outside Account Manager, you will develop lasting, ethical customer relationships to maximize the profitable sales for each customer in an effort to grow...Full timeFor contractorsWork at office- ...success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add an Account Manager in Calgary, Alberta to the Scandi Family! You will be taking care of a mixed client portfolio of 1 7 sites . Travel will...Hourly payLong term contractFor subcontractorMonday to friday2 days per week
$105k per year
...feedback & ensuring their overall event success in order to drive account growth and retention YoY. Your mission? Land & expand. Find... ...of our top customers. WHAT YOUR WORK WILL FOCUS ON: Manage a pipeline of existing customer business to drive customer retention...Remote jobLong term contractFull timeSummer workWork from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VIP Account Manager. Be the first to apply!
Related searches
- junior account manager Calgary, AB
- retail account manager Calgary, AB
- senior account manager Calgary, AB
- account manager insurance Calgary, AB
- directeur de comptes Calgary, AB
- property accounting manager Calgary, AB
- account manager financial services Calgary, AB
- remote account manager Calgary, AB
- gestionnaire de comptes clients Calgary, AB
- student accounts manager Calgary, AB