Relationship Manager - Affordable Hl

Job Description:
Job Requirements
Role/ Job Title:
Relationship Manager-Affordable HLFunction/ Department:
Affordable Mortgage Loans.Job Purpose:
To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.Roles & Responsibilities:
Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio.Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.Team Development: Lead by example-groom, mentor, and support team members to achieve their professional goals and business objectives.Secondary Responsibilities:
Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.Qualifications:
GraduateYears of Experience:
2-5 Years
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