Manager Business Consultant

Manager Business Consultant

Position Description
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week - subject to change at any time. 

The Manager – Consulting Services is responsible for leading consulting engagements, driving client value, and managing teams to deliver high-quality solutions. This role combines strategic thinking, business development, and operational execution to support client transformation initiatives.

. Lead business transformation, process optimization, and strategic improvement initiatives aligned with organizational goals.
. Analyze current-state processes, identify gaps and inefficiencies, and recommend scalable solutions based on industry best practices.
. Drive end-to-end process improvement initiatives, including process mapping, root cause analysis, KPI definition, and performance optimization.
. Lead change management activities for complex initiatives, ensuring stakeholder alignment, adoption, and successful implementation.
. Facilitate workshops and stakeholder sessions to solve business problems, define future-state processes, and enable decision-making.
. Provide strategic consulting support through business analysis, transformation planning, and operational excellence recommendations.

Your future duties and responsibilities
• Client Engagement & Delivery
• Lead end-to-end consulting engagements, ensuring timely and high-quality delivery
• Understand client business needs and translate them into actionable solutions
• Serve as a primary point of contact for clients, building strong, trusted relationships
• Ensure deliverables meet agreed scope, budget, and timelines
• Team Leadership & Management
• Manage and mentor consulting teams, including analysts and senior consultants
• Allocate resources effectively and oversee project staffing
• Provide performance feedback, coaching, and career development support
• Business Development
• Identify new business opportunities within existing and new clients
• Support proposal development, RFP responses, and client presentations
• Contribute to revenue growth and account expansion strategies
• Strategy & Advisory
• Provide strategic insights based on industry trends, data analysis, and best practices
• Drive digital transformation, process improvement, or organizational change initiatives
• Develop frameworks, methodologies, and reusable assets
• Stakeholder Management
• Collaborate with senior client stakeholders (Directors, VPs, C-level)
• Communicate project status, risks, and outcomes effectively
• Manage expectations and resolve issues proactively
• Quality & Governance
• Ensure adherence to consulting methodologies and quality standards
• Manage project risks, budgets, and compliance requirements
• Conduct regular project reviews and implement continuous improvements

Required qualifications to be successful in this role
• Bachelor’s degree in Business, Engineering, IT, or related field (MBA preferred)
• 10+ years of experience in consulting, professional services, or relevant industry
• Proven experience managing client engagements and teams
• Strong analytical, problem-solving, and decision-making skills
• ________________________________________
• Key Skills & Competencies
• Leadership & team management
• Client relationship management
• Strategic thinking & business acumen
• Communication & presentation skills
• Project management (Agile/Waterfall knowledge preferred)
• Financial management (budgeting, forecasting)
• ________________________________________
• Preferred Experience
• Experience in industries such as Banking / Insurance sector.
• Familiarity with digital transformation, IT consulting, or process optimization

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $105,000–$155,000. This role is an existing vacancy."

#LI-GS!

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.