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Salon Customer Account Specialist

Insight Global

Support salon owners and stylists with account management, order fulfillment, and product inquiries from a remote Western Canada position. Work PST or MST hours in British Columbia or Alberta.

As an Inside Sales Representative, you will manage customer accounts for a professional salon organization supporting recognized salon brands. Your work includes processing orders, resolving fulfillment concerns, and building relationships with salon customers and business partners. You will also conduct proactive outreach supporting retention and growth.

Key Responsibilities:

  • Support salon customers with product and account inquiries
  • Build relationships with salon owners, stylists, and partners
  • Conduct outreach supporting customer retention and growth
  • Track submitted orders through delivery and fulfillment
  • Partner with field sales to support business growth

Requirements:

  • One or more years of account management experience
  • Salon, beauty, spa, personal care, or cosmetics experience
  • Experience supporting salon owners, stylists, or distributors
  • Strong customer relationship and communication abilities
  • Experience with SAP, Salesforce, or similar systems

Use account management, salon industry knowledge, and proactive customer communication to support Western Canadian beauty businesses remotely.

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Vacancy posted 19 hours ago
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