Quality Assurance Manager

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal and Italy. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino, C&H, Redpath, Tate & Lyle, Lyle’s and Sidul.

The Redpath Belleville plant is a dry blending and packaging operation producing a variety of sugar containing products for customers in Canada and the U.S. The plant operates state of the art high speed mixing and packaging systems supported by high level safety, quality and logistics systems.

Overview

Champion and monitor QA execution by liaising with other management team members to ensure superior performance of the Redpath facility in Quality Assurance, SQF, QMS and HACCP management.

Detailed Roles & Responsibilities

• Act as the SQF Practitioner, PCQI and HACCP Coordinator for the site.
• Oversee the organizing, planning, and execution of all Quality Assurance related activities.
• Work with Plant Operations and Supply Chain to implement realistic and effective strategies for continuous improvement opportunities.
• Coordinate and oversee third-party audits including but not limited to regulatory officials (i.e. FDA, CFIA) SQF, ISO17025, GFCO, Rainforest Alliance and Kosher certifying bodies.
• Responsible for the coordination of the recall procedure and mock traceability exercises; serve as a backup.
• Maintain SQF certificate by ensuring plans are up to date including prerequisite, Quality, HACCP and Food Safety Plans.
• Administer responses, CAPA’s and investigation for consumer/customer complaints.
• Plans and manages the QA budget to ensure compliance with financial targets.
• Monitors the microbiological programs and all other lab analysis both contracted and non-contracted analysis to ensure the accuracy of the testing and integrity of results.
• Oversee the execution of training for all employees at the site.
• Responsible for maintenance of Redzone datasheets and ensure checks are being performed.
• Work with the Plant Team and Sales on new product development including supporting plant trials.
• Issues finished product positive release and other customer related business needs i.e. generation and administration of Certificate of Analysis, customer related questionnaires, allergens and other allergy related information.
• Assessing for continuous improvement, managing and coordinating external service providers in Sanitation, Laundry and Calibration.
• Responsible for the Crisis Management plan and overseeing the Food Defense Plan.
• Support Supplier Quality and customers with the approval of raw materials and support documentation.
• Uphold Allergen Program and provide support during changeovers.
• Performs other duties as required by Management

Job Specifications

• Effective oral and written communication skills, ability to read and comprehend technical data and effectively prepare and write policies and procedures.
• Excellent interaction skills and problem-solving techniques such as root cause analysis
• Thorough working knowledge of CFIA and FDA food safety regulations
• Teamwork and ability to coach others
• Capable of working in an environment with elevated noise levels

Skills

• Excellent observation, analytical and problem-solving skills
• Creative, approachable and direct individual who is adaptable and flexible
• High attention to details is critical
• Ability to work effectively in a team
• Proven leadership capabilities
• Well-developed coaching skills

Responsibility

• 7 salaried Lab Technologists, Quality Systems Coordinator and QA Supervisor
• Safety of self, direct reports and other employees
• Quality Assurance of all products produced at Redpath Belleville Facility
• Training and employee development

Relationships/Interdepartment Liaisons

• Internal Liaison with other Departmental members on all Quality Assurance activities
• Internal Liaison with sales and marketing team on new product development initiatives and implementation of customer requirements in the plant.
• External liaison with Customers on positive release, supplier evaluations, consumer complaints, new product developments

Education And/Or Experience Required

• A University or College Degree in a Scientific Discipline
• At least 3 years of management experience with exposure to a food processing environment
• Computer training in MS Excel, MS Word and MS PowerPoint, MS Teams
• Preventive Control Qualified Individual, HACCP and SQF Practitioner

LOCATION OF ROLE

• Redpath Sugar Belleville Facility

Recruitment Process

• Candidates will take part in multiple interviews, and other testing as required as part of the recruitment and assessment process.

Salary Range/Compensation

• $76,500.00 to $126,500.00
• The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.
• This is a vacant position

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success.