hotel manager
$41 per hourFull-time
Holiday Inn Express and Suites Brockville
Overview
Languages
English
Education
- Bachelor's degree
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Staff accommodation available
- Urban area
- Hotel, motel, resort
Budgetary responsibility
- 0 - $100,000
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
Supervision
- 11-15 people
Credentials
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
Experience and specialization
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- Google Drive
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
Vacancy posted 6 hours ago
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