Insurance Advisor, Personal Lines

We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor to work within MyGroup in Ontario. This is a fully remote position. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Expected Compensation: The expected hiring range for this role is $51,000 - $54,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This posting is to fill a current vacancy on our team. We are open to accepting applicants from other provinces with a valid RIBO license and willingness to work in the Eastern Time Zone.

Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibilities for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Insurance Advisor, you promote and educate clients on insurance products, take ownership of client relationships, and help us grow our presence and profile in the local community. You’ll also manage more complex insurance cases and help team members reach their potential.

Why you'll love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love you

• Minimum 3 years RIBO license
• Strong knowledge of personal lines insurance products and underwriting principles
• Effective team collaborator who supports peers and contributes to team success
• Building authentic client relationships comes naturally to you
• Master time manager who can prioritize workload while demonstrating confidentiality and discretion
• Self-starter mentality with the ability to meet production targets while working independently
• Experience using insurer portals and related systems
• At least 3 years of industry experience

Once here, you'll

• Work with clients to uncover their insurance needs, identify opportunities, and provide recommendations based on your knowledge of coverage and underwriting principles
• Practice excellent customer service and prioritize client relationship management by actively listening to queries and concerns
• Develop new business through cross-selling, upselling, referrals, and securing ex-dates
• Review renewals on a timely basis while maintaining strong retention levels
• Process policy changes and endorsements accurately through various company portals
• Support clients through the claims process while communicating accurate information to claims teams
• Collaborate with a supportive team to reach organizational goals

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.

Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at