Global Senior Director, Customer Experience & Innovation
Ssense
SSENSE, plateforme technologique montréalaise, recherche un Directeur(trice) principal(e) des opérations de l’expérience client (CX) pour diriger les initiatives mondiales en matière de service client et de protection des actifs. Vous piloterez trois piliers critiques et consoliderez les cadres opérationnels et budgétaires.Vous orchestrerez l’innovation technologique, notamment des workflows automatisés et des intégrations IA/LLM, afin de réduire les délais et d’améliorer la sécurité et la
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Global Senior Director, Customer Experience & Innovation in Winnipeg, MB vacancy
- ...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...customer, Act like an Owner, Innovate with purpose and Execute with... ...is one of the world's leading global financial institutions and is...SuggestedFull timeWork from home
- ...and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women... ...feel their best. How will you support the team? Customer Service Observes and coaches team members'...SuggestedPermanent employmentFull timeDay shiftAfternoon shift
- ...public transportation through innovative vehicles, technology, and... .... With more than 90 years of experience and thousands of buses operating... ...POSITION SUMMARY: The Director of Quality – Transit leads the... ...have the greatest impact on customers and the business. WHY JOIN...SeniorPermanent employmentFull timeImmediate start
$72.8k per year
...difference, there’s only one choice. Customer Solutions Lead Join our... ...a personalized customer experience. In this position, you will execute... ...recommendations on Bayer’s innovations in seed, crop protection, and... ...Career development and global opportunities Work-life flexibility...SuggestedLong term contractPermanent employmentFull timeTemporary workSummer workLocal areaWork from homeFlexible hours- ...POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison... ...or communications or related business experience. Mid Professional with 5+ years of work... ...NFI Group is a leading independent global bus manufacturer providing a comprehensive...SuggestedLong term contractFull timeContract workSummer holiday
- ...conception et de la feuille de route de l'innovation des divisions mondiales de l'assistance... ...client.e tout en optimisant le coût global du service. Ce que vous ferez : Assurer... ...monthly page views. About the Role: The Senior Director of Customer Experience (CX) Operations...Senior
Brobston Group
Winnipeg, MB1 hour ago - The Estée Lauder Companies is seeking a Director of Global Packaging Development in Canada to lead... ..., and operational excellence. As a senior leader, you will partner with Brand Leadership... ..., Product Development, R&I, and suppliers to drive innovation, reduce #J-18808-LjbffrSenior
The Estée Lauder Companies
Winnipeg, MB1 hour ago - ...of EFV staff. Ensure that both site and global objectives are achieved through the support... ...a Site Lead Team Member, interface with senior internal stakeholders, external partners... ...other duties may be assigned. EDUCATION, EXPERIENCE, SKILLS Minimum of 15 years of...SeniorWork at officeFlexible hours
- .... We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153... ...investment in world-changing innovation is building a more equitable, trustworthy... ...; we invent entirely new experiences at the intersection of human...SeniorLong term contractLocal areaWorldwideShift work
Lenovo Group
Winnipeg, MB1 hour ago - ...create a stimulating and nurturing environment for their child. If you are passionate about working with infants, have the necessary experience, and meet the requirements, we encourage you to message us to express your interest in this rewarding opportunity to become a valued...Long term contractFull timeLive out
CanadianNanny.ca
Winnipeg, MB13 days ago $200k - $220k per year
...days on site (Monday to Thursday) Our Team: Semtech’s Customer Experience team is a global team spread across the Americas, EMEA, and APAC. It is... ...plan, with internal-ready successors identified for the Director role and every team-lead role. Minimum Qualifications:...SeniorSemtech
Winnipeg, MB1 hour ago- ...genuinely enjoys building connection with kids. We are a non-smoking household. Interested? Please tell us a little about yourself, your experience with neurodivergent children or emotional regulation support, and why you think you’d be a good fit for our family. Please visit...Part timeFlexible hours1 day per week
CanadianNanny.ca
Winnipeg, MB14 days ago $20 - $21 per hour
...learning tools available. Being part of a global organization where you can BELONG - in... ...Our client is looking for exceptional, customer-oriented team players who are willing to... ...Post secondary degree or diploma. Experience working in a call center environment specifically...Long term contractFull timeTemporary workWork at officeRemote workWork from homeMonday to fridayShift workAfternoon shift- ...to maintain and improve productivity. Customer Focus: Ensures that products made meet... ...Engineering or related field or equivalent experience. Preferred Field of Study:... ...seeking builders, creative thinkers and innovators. Come put your expertise to work while developing...InternshipWork at officeLocal areaFlexible hours
$121.2k - $171.2k per year
...Full Time We are seeking a Director, Business Continuity Risk Management... ...of risk reporting to senior management and risk committees... ...excellence through adoption of innovation and technology/tooling Lead... ...Line stakeholders, including global Operational Risk and Resilience...SeniorPermanent employmentFull timePart timeInternshipFlexible hours$20 per hour
...a few times a month; it has become obvious that we require regular assistance. We have had a recent housekeeper which was a great experience however our schedules no longer match, so we are once again looking for a good fit. We also had a major loss in our family so extra...Housekeeper.com
Winnipeg, MB17 days ago- ...wage of $22.00 -2... per hour. If you are a hardworking, nurturing and reliable individual who is detail-oriented and has childcare experience, we encourage you to message us for more details on this rewarding opportunity. Please visit to view full details and to apply. FREE...Hourly payFull timePart timeLive outImmediate start
CanadianNanny.ca
Winnipeg, MB19 days ago - ...complex organizations across Canada. They are looking for a Director, Customer Experience to develop, implement and continuously improve customer... ...communicate program performance, progress and business impact to senior stakeholders. Monitor the effectiveness of CX...Senior
Foresight Recruitment Group
Winnipeg, MB1 hour ago $150k - $200k per year
...seeking an experienced Managing Director to oversee the operations... ...working directly with both senior leadership and frontline, blue... ...relationships with banks, major vendors, customers, and other key stakeholders.... ...who: Has significant experience running operations , not...SeniorPermanent employment1 day per week- ...Senior Advisor - Experience & Innovation Requirements Company Description: Interface&co is a consulting firm dedicated to helping companies... ...our clients working on initiatives to improve customer experience and innovation. Job Description: As...Senior
Interface co
Winnipeg, MB1 hour ago - Lead global customer support transformation from Canada, combining AI, automation, and empathetic service across international regions and... ...leadership, AI implementation, and operational excellence to build more proactive, personal customer support experiences. #J-18808-Ljbffr
Jobgether
Winnipeg, MB1 hour ago $50k - $60k per year
...Department: Sales & Customer Service Reports To: Managing Director Salary: $50,000 – $60,000 Role Purpose The Customer Solutions Coordinator -... ...information with the Customer Solutions Leader. 5 . Customer Experience & Improvement · Look for ways to make ordering and...Permanent employmentFor contractors- ...Responsibility: Education: No degree, certificate or diploma Experience: 1 to less than 7 months Work setting Business sector... ...Sales Tasks Answer inquiries and provide information to customers Arrange for refunds and credits Maintain records and statistics...Permanent employment
- Shape national customer experience strategy with omnichannel leadership, CRM expertise, and data-driven decision-making at Belron Canada in a hybrid... ...journey. You will champion customer insights, influence senior stakeholders, and guide strategies supporting conversion, loyalty...Senior
Belron
Winnipeg, MB1 hour ago - ...UW Management is hiring a Customer Service Representative to support customers seeking information about telecommunications products and... ...get signed up. No previous telecommunications or sales experience is required, and paid training is provided from day one. Key...Full time
- Drive outstanding customer experiences as the Director of Customer Experience at BGIS. Lead strategic initiatives that enhance service delivery and client... ...CX frameworks tailored to client expectations • Drive innovation in service delivery and design • Establish KPIs for...
BGIS
Winnipeg, MB1 hour ago - Lead global Customer Success at G-P, owning gross retention and NRR across named accounts and accounts valued above $75K worldwide. This remote-first leadership role spans multiple regions.As Director, Customer Success Managers, you lead, hire, and coach managers and CSMs across...Remote workWorldwide
G-P
Winnipeg, MB1 hour ago - ...Overview Position: People Experience (HR) Co-op Location: Open to students located in... ...Mega Brands: Make a tangible impact on globally recognized and respected brands Responsibilities... ...meaningful impact for our consumers, customers, and communities. No matter your...Work at office
$114.8k - $157.85k per year
...Job Description Senior Mechanical Engineer Are you looking for... ...will set you apart. Project experience should include training centers... ...disciplines, and satisfying customer requirements. Please note that... ...issues through the development of innovative solutions as required. Apply...SeniorFull timeWork at officeWorldwideFlexible hours$114.8k - $157.85k per year
...Job Description Senior Electrical Engineer Are you looking for... ...will set you apart. Project experience should include training centers... ...disciplines, and satisfying customer expectations and requirements... ...issues through the development of innovative solutions as required. Apply...SeniorFull timeWork at officeWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Senior Director, Customer Experience & Innovation. Be the first to apply!
Related searches
- customer service manager - retail Winnipeg, MB
- remote customer service manager Winnipeg, MB
- senior customer service manager Winnipeg, MB
- customer service manager Winnipeg, MB
- contact centre operations manager Winnipeg, MB
- responsable services généraux Winnipeg, MB
- responsable département service client Winnipeg, MB
- responsable service à la clientèle Winnipeg, MB
- responsable service Winnipeg, MB
- directeur de service Winnipeg, MB