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Senior Bilingual Claims Adjudicator

OXARO Inc.

Bilingual claims adjudication expertise meets compassionate applicant service in this senior Ottawa case management position. Work on-site with OXARO’s public-sector program.

OXARO seeks a Senior Case Manager with prior case management experience and claims management knowledge. You will assess complex benefits or services, interpret policies, and support clients through technology-enabled processes. The position requires English and French communication with applicants and stakeholders.

Key Responsibilities:

  • Manage claims from intake through final recommendation reports
  • Apply causation principles and defined eligibility criteria
  • Validate records, maintain notes, and administer case systems
  • Provide accurate case updates and program information
  • Participate in program funder meetings

Requirements:

  • 10+ years determining eligibility or adjudicating complex claims
  • Strong customer service experience with dissatisfied applicants
  • Experience processing data and managing documents
  • University degree, related certification, or formal training
  • Bilingual English and French; Reliability or Secret clearance eligibility

Bring senior claims adjudication, bilingual communication, and sound judgment to OXARO’s Ottawa case management program.

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Vacancy posted 6 hours ago
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