Automotive Service Advisor at Hogan Chevrolet
Plaza Kia
Step into a customer-facing role at Hogan Chevrolet Buick GMC Limited as an Automotive Service Advisor. Deliver top-notch advice and solutions to enhance customer satisfaction and vehicle service experiences. In this full-time position, you will directly support the service manager and sales team while prioritizing outstanding customer service. Your role involves addressing client inquiries, managing bookings, and providing service recommendations to ensure vehicle maintenance. Utilize your communication skills to explain repair processes clearly, handle transactions, and maintain meticulous records of customer interactions. Key Responsibilities:
• Respond promptly to customer repair and service inquiries
• Assist customers with scheduling and checking appointments
• Inspect vehicles and recommend necessary repairs and upgrades
• Collaborate on effective vehicle maintenance schedules
• Process payments accurately and efficiently Requirements:
• High school diploma or equivalent required
• Previous automotive service experience preferred
• Strong verbal and written communication skills
• Ability to troubleshoot customer issues effectively
• Familiarity with business software and CRM systems Bring your automotive knowledge and customer service expertise to Hogan Chevrolet and help enhance customer loyalty.
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Vacancy posted 5 hours ago
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