IT Support Analyst
Framestore
Job description
The multi-Oscar-winning creative Film & Episodic studio, at Framestore has worked with some of the greatest storytellers in film today. Collaborating with directors and producers across the complete filmmaking process to help design, plan and create beautiful images, we focus on finding innovative creative solutions to support their vision and set new standards for visual effects in cinema.
Framestore combines talent and technology to bring life to everything we create. Driven by creativity and inspired by the future, we set out every day to reframe the possible.
About the role
The Systems team is responsible for designing, implementing, maintaining and troubleshooting the technology infrastructure. This includes, but not limited to, storage, networking, workstations, cloud, virtualisation and rendering. We invest time into training and mentoring. If you would like working with a local team that has a large global presence, want to learn and develop on the job, and become a part of a team that helps support the creation of some of the best Visual effects in Cinema, then look no more. Framestore awaits you!
This role is predominantly on-site (4-5 days)
What you’ll do:
The IT Support Analyst is part of the Systems Support team. They are the first responders to incidents and requests supporting all Framestore North American divisions.
First line of support for all incidents and requests using JIRA service desk
Workstation configuration support (hardware and software)
Monitors a variety of physical and logical systems
Diagnose and replace hardware components
Responsible for managing assets and loan equipment, including relocation and provisioning
Interacting with artists on a daily basis
Produce and update documentation using Confluence
You will partake in an on-call rotation to provide support during off hours
Job requirements
What we’re looking for:
Strong experience in a customer facing role.
Strong self-guided problem solving skills
Hands-on hardware experience; builds, upgrades, repair.
Ability to lift loads of a minimum of 25 lbs
Basic scripting language (powershell, bash, python)
A commitment to teamwork
Proven ability to adapt and work well under pressure and to tight deadlines.
Excellent communication and interpersonal skills
You might also have:
OS (Redhat based, Windows and OSX) and application support and deployment
Active Directory management
Configuration Management and automation
Windows Systems administration and deployment
Networking (Layer1, Layer2)
Application Process
To apply, please complete the linked application form. For additional information, contact us at View email address on jobs.jobcopilot.com with the subject line:
IT Support Analyst - Montreal
Accessibility Statement
Our Montreal studio has universal access, with step-free entry, accessible toilets, and quiet spaces available. We are committed to providing an inclusive workplace for everyone and continue to improve accessibility to ensure all employees feel supported.
On-site
- Montreal , Canada
Technology
Yay!
Thank you for your application! We will be in touch with you as soon as we can.
You've already applied for this job
We appreciate your interest in this position. Unfortunately, you have already applied for this job.
- ...Diagnose and resolve technical problems via phone, email, and in-person support. Install, configure, and maintain computer systems, software... ...devices. Manage and prioritize support tickets in the IT service management system, ensuring timely resolution and follow-up...SuggestedFull timeWork at officeRemote work1 day per week
- ...efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Titre du poste : Analyste Support IT Description du poste Dans ce rôle, vous contribuerez à la gestion des services informatiques internes. En tant que...SuggestedFull timeTemporary workWork at officeRemote work
- ...IT Support Analyst ABOUT COOLIT SYSTEMS INC. Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest...SuggestedLong term contractFull timeCasual workWork at office
$80k - $85k per year
...Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe. We currently have a role as a FX IT Support Analyst with our large consulting client, workig onsite at a major financial services client in the downtown Montreal area. This role can...SuggestedLong term contractPermanent employmentFull timeContract workWork at officeRemote work- ...THE UNITED COUNTIES OF LEEDS AND GRENVILLE Corporate Services Division Invites applications for the position of: IT SUPPORT ANALYST Temporary Full-Time Start Date: ASAP Duration: 12 Months 2026 Salary Grid 5: $36.21 to $42.85/hour Location: 25 Central...SuggestedFull timeTemporary workWork at officeLocal areaImmediate startRemote work
$55k - $65k per year
...MATTERS We’re looking for a service-oriented and tech-savvy IT Help Desk Support professional to join our Knowledge Management team in Toronto... ...company initiatives Provides back-up to the IT Support Analyst, Developer, and/or Network Analyst as needed or requested...Full timeTemporary workRemote workFlexible hours$95k per year
...Team Lead, IT Support Services (Full-time, permanent) Pay: Starting from $95,000/year Location: Vancouver Smythe LLP (Smythe... ...Lead, mentor, and develop a small IT support team (2 support analysts). Manage team workload and performance through coaching, feedback...Permanent employmentFull timeWork at office$68k - $85k per year
...new role look like? In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical requests, ranging from access and SaaS tools management to...Full timeLocal area$35 - $45 per hour
...communities and build a state of the art mine in Canada. Come join our team to be a part of this amazing opportunity! Position Title: IT Support Technician Reporting to the IT Manager, the contract Site IT Support Technician provides handsâon IT support for users,...Hourly payFull timeContract workTemporary workLocal areaRemote work- ...IT Support Technician The Community The District of Sparwood is a welcoming and resilient mountain community of approximately 4,100 residents, located in the heart of the Elk Valley in southeastern British Columbia. Sparwood offers exceptional access to outdoor recreation...Full timeLocal area
$27 per hour
...Technology is just the start. At SAIT, our IT Services team collaborates across the institution to shape smarter, more connected ways... ...what’s next. The Opportunity Job classification : P2018 - PC Support Specialist # of positions: 2 Hourly Rate: $27.00 Position...Hourly payLong term contractRemplacementFull timeWork at officeRemote workAfternoon shift- ...UK - South Africa - New Zealand - Ireland - Japan Job Description Responsible for providing quantitative and analytical support to the Risk Analytics Team. Monitoring and evaluating the investment risk and providing recommended improvements to current valuation...Full timeWork at office
- ...energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental... ...their resources to our world. Job Description As an IT Business Analyst, you will be embedded within FLINT’s business operations,...Full timeLocal area
- ...\ \ Scope of position: \\ \ \ The IT Operations Analyst reports to the IT Operations Manager. Assist the local plant... ...modifying, and maintaining endpoint devices through technical support. Including but not limited to support for all PCs, Macs, mobile...Full timeContract workWork at officeLocal areaImmediate startRemote work
$85k - $100k per year
...Employment type : Full-time Reports to : Manager, IT Security A successful IT Security Analyst will provide Business and IT Security analysis... ...personal days annually , in addition to paid sick days, to support flexibility and work-life balance. Comprehensive medical...Permanent employmentFull time- ...infrastructure projects. We are in search of an accomplished IT Security Analyst to join our team in the Edmonton, Calgary or Halifax region.... ...protection. Configuration and Maintenance of Security Tools Support the deployment, configuration, and maintenance of security...Full timeFor contractorsRemote work
$75k - $85k per year
...our domestic and global clinics, have allowed us to lead the change against “we caught it too late again". We are looking for an IT Support Specialist to join our team! The IT Support Specialist is the first line of contact for Prenuvo employees seeking technical support;...Full timeWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week$50k - $60k per year
...manage safety, learning, and compliance - and the team behind that mission matters just as much as the product. We are looking for an IT Support - Level 1 who is eager to play a key role in supporting the high-performing teams at BIS. About this role In this role,...Full timeWork at officeRemote workFlexible hours$85k - $122k per year
...break down barriers to communication and free the flow of conversation for people everywhere. We’re looking for a Senior IT Support Specialist to join our IT team in Waterloo. In this role, you’ll act as a senior technical resource supporting both Windows and...Long term contractFull timeTemporary workWork at officeRemote workWork from homeFlexible hours$27.34 per hour
...hours per week) Contract Duration: August 12, 2026 - November 30, 2026 Compensation: $27.34 per hour Job Summary: The IT Support Technician provides IT support/ Help Desk support to all staff at multiple branch offices by installing desktop computers, peripheral...Hourly payFull timeContract workTemporary workPart timeWork at officeLocal areaFlexible hours$71.07k - $106.61k per year
...Manager, Administrative Office Supervises: Helpdesk/Deskside Support Location: hitac̓u, BC (Ucluelet) Employment Type: Full-Time... ...Band 6 ($71,070 – $106,605) POSITION PURPOSE The Team Lead, IT Support oversees the Yuułuʔiłʔatḥ Government's information...Permanent employmentFull timeContract workWork at office- ...Responsibility: Description The Systems Analyst II is primarily responsible for providing advanced level technical assistance and support to VC3 clients. In addition to this, the... ...highly desired ~ Strong knowledge of current IT concepts, issues, practices, methodologies,...Work at officeRemote work
- ...We're looking for a IT Business Analyst with experience in the Aviation industry to provide support for a portfolio of technical projects from start to finish. Your responsibilities as follows are: In accordance with IT policies and processes, produce clear, detailed...Remote jobFull time
$60k - $75k per year
...IT Service Desk Analyst Join West Fraser's Service Desk team! Elevate support and customer service while working with advanced technologies. Manage call/ticket queues, resolve issues, and triage to L2/L3 teams. Provide first-level support via phone and remote desktop...Full timeWork at officeRemote workMonday to fridayFlexible hours- ...Mistplay follows a 2 days/week in-office hybrid model in Toronto (400 University Ave) & Montreal (1001 Blvd. Robert-Bourassa) As our IT Support Specialist, you are the architect of the employee experience. We operate a 100% macOS, 100% SaaS studio—valuing speed, efficiency,...Full timeWork at officeNight shiftDay shift2 days per week
$68k - $70k per year
...IT Systems & Support Team Lead Job Type : Full Time Location : IT Systems & Support Team Lead Reporting to : IT Systems & Support Delivery Manager Salary: 68,000 - 70,000 CAD Role Type: New Job purpose: We are seeking an experienced, highly...Full timeLocal areaRemote workWorldwideShift workWeekend workAfternoon shift- ...develop and maintain the internal tools that support the organization's security posture. The... ...of "We are looking for a Programmer Analyst/Developer" immediately clarifies the DevOps... ...DNS) is considered generic by the client: it allows the developer to understand the domain...Full timeImmediate start
- ...stimulating daily life? We are looking for an IT Supervisor to join our team in Coaticook.... ...responsibilities: Supervise and support the IT team, ensuring effective task... ...technology projects with the IT Director, business analysts, and programmers. Recommend and...Full timeCasual workInternshipWork at officeFlexible hours
$80k - $100k per year
...Lane Winery, and CheckMate Artisanal Winery. As our Senior Analyst, IT Programming & Reporting , you will build and optimize... ...deliver accurate KPIs, actionable insights, and dashboards that support enterprise decision-making. Partnering closely with IT Program...Full timeWork at office- ...enables people, businesses, and communities to grow and thrive. Learn more at vecima.com. Position Summary: The Technical Support Analyst, CDS provides frontline technical support to Vecima customers for Content Delivery and Storage (CDS) solutions. This role is responsible...Full timeRemote workShift workNight shiftRotating shiftWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Analyst. Be the first to apply!
