infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case ManagerNurse Case Manager

Cencora seeks a bilingual nurse case manager to provide clinical support to patients and healthcare providers through patient support programs and disease management services. The role involves coordinating patient care, managing treatment access, documenting clinical information, and liaising between patients, providers, and pharmaceutical teams.

Responsibilities

• Provide disease and treatment education to patients and healthcare providers
• Manage patient cases including clinical monitoring, data collection, and ongoing follow-up
• Facilitate access to medications by liaising with reimbursement specialists and physicians
• Document patient interactions and maintain electronic health records
• Coordinate care with healthcare providers, pharmacies, and infusion clinics to resolve treatment issues

Requirements

• Nursing license or equivalent credential (implied by role title)
• Bilingual proficiency in English and French
• Case management experience or clinical background
• Knowledge of patient support programs and disease management
• Strong communication and documentation skills
• Ability to coordinate across healthcare providers and pharmacy networks