General Manager/Chief Operating Officer

THE CLUB
Located alongside the Grand River in Brantford, Ontario, Brantford Golf & Country Club was founded in 1879 and is widely recognized as the fourth-oldest golf club in North America. The course has consistently ranked among Canada’s top golf courses and reflects the influence of Nicol and Stanley Thompson, together with subsequent improvements and investment.

The modern clubhouse, rebuilt in 2002, offers dining overlooking the fourth hole, the Grand River, and the surrounding conservation area. Its outdoor patio is a focal point of the summer dining experience. The Club also has a distinguished history of junior-golfer development and championship golf, with PGA and LPGA Tour members David Hearn and Alena Sharp having represented the Club.

The Club is considering the future use of its former curling space as part of a broader opportunity to expand year-round amenities, events, and engagement. The next General Manager / Chief Operating Officer (“GM/COO”) will help the Board and membership evaluate opportunities that strengthen member value while protecting the Club’s financial health and established golf experience.

POSITION SUMMARY
The GM/COO is the leader of the Club’s management team and is responsible for the overall performance of Brantford Golf & Country Club. Reporting to the Board of Directors through the President, the GM/COO translates the Board’s strategic direction into clear priorities, measurable goals, disciplined operations, and a consistently high-quality member and guest experience.

The GM/COO leads through the Club’s department heads, setting high standards, clarifying accountability, developing talent, and empowering managers to make effective decisions. The GM/COO will be a visible and approachable leader who builds positive relationships, communicates clearly across varied audiences, and fosters collaboration across departments.

A central priority will be to elevate the broader Club experience, particularly food and beverage, while protecting the Club’s strengths in golf operations and course conditions. The GM/COO will strengthen service quality and consistency, build a positive workplace culture, and ensure that the Club’s operations reflect the standards expected of a leading private club.

The GM/COO will also provide sound financial stewardship and guide long-term planning related to facilities, capital priorities, year‑round engagement, member value, and the future use of the former curling space.

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