operations officer - 58973.

As an Operations Officer I, you will provide critical, back-office operational and transaction processing support within our financial operations team. This role focuses on high-volume review, remediation, and reporting of regulatory and transaction data—specifically supporting Electronic Funds Transfer Reporting (EFTR) and payment processes.

Working with internal systems and partner teams, you will perform timely reviews of system-generated data discrepancy alerts (typically 15–20 minutes per file), cross-reference internal records, enrich transaction details, and ensure complete compliance with Canadian regulatory standards.

Position Title: Operations Officer I – Payments & Regulatory Reporting
Job Type: Contract (Anticipated through March 31, 2027; extension or FTE conversion potential)
Location: Downtown Toronto, ON (Hybrid – currently 2 days in-office, up to 4 days depending on business needs)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (Fixed core hours; occasional voluntary overtime based on volume)
Compensation: $22.36

Advantages
Extensive Onboarding: Comprehensive 4-week structured training program designed to get you up to speed on all systems, workflows, and regulatory frameworks.

Long-Term Engagement: A stable, long-term contract running through March 2027, with historically high rates of contract extension and potential pathways to permanent full-time employment.
Focused Work Environment: Dedicated back-office operations role with minimal meeting time (approximately 1 hour per week) and no cold calling or external customer phone queues.
Career Growth & Networking: Gain hands-on exposure to core banking operations, payments infrastructure, and compliance processes within a large-scale enterprise environment.
Modern Hybrid Flexibility: Convenient downtown transit-accessible location paired with a flexible hybrid work model.

Responsibilities
Data Discrepancy & Alert Remediation: Review system-triggered data discrepancy and incompleteness alerts; investigate discrepancies and remediate transaction information within designated Service Level Agreements (SLAs).
Source Document Verification: Review internal books of record, system logs, and transactional records to identify, compare, and verify missing or inaccurate data fields.
Data Entry & Enrichment: Accurately update and enrich transaction, client, and customer records across proprietary reporting and banking platforms.
Regulatory Compliance & Reporting: Support accurate, on-time filing of EFTR (Electronic Funds Transfer Reporting) and related compliance documentation according to regulatory mandates.
Stakeholder Coordination: Liaise directly with internal partners via email/written communications to source missing transaction details, resolve operational escalations, and provide regular status updates.
Process Improvement & Quality Control: Help identify workflow bottlenecks, suggest process enhancements, and ensure strict adherence to internal risk management frameworks and data governance guidelines.

Qualifications
Must-Have Requirements:
Experience: Minimum 1 year of professional experience in operational support, transaction processing, data entry/enrichment, or payment/regulatory operations.
Industry Background: Prior experience within a corporate or financial institution/banking environment (domestic or international).
Technical Skills: Strong computer literacy, with demonstrated proficiency in Microsoft Office (Excel and Word) and the ability to quickly master proprietary back-office software and databases.
Analytical & Focus Skills: Exceptional attention to detail, strong time-management capabilities, and comfort handling repetitive, time-sensitive review queues while maintaining high accuracy.
Communication & Collaboration: Professional written communication skills to interact with internal business partners; proven ability to work productively both independently and collaboratively within a team.
Education: Minimum completion of a High School Diploma or Secondary Education equivalent.

Nice-to-Have Assets:
Prior exposure to Canadian regulatory reporting frameworks, especially EFTR (Electronic Funds Transfer Reporting).
Practical experience working alongside Anti-Money Laundering (AML) processes or general compliance operations.
Post-secondary education in business, finance, or a related discipline.

Summary
If you are interested in the operations officer position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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