Contact centre operations manager jobs Near me

 ...£55,000 A well-established and reputable insurance company are looking for someone to manage the day-to-day running of their contact centre, ensuring the smooth running of all operations. Main Tasks & Responsibilities: ~Continuously monitor, analyse and follow up on all service... 

 ...customers, affectionately known as the "Herd." Job Description: We are seeking a dynamic Contact Centre Manager to lead our customer service team into exciting new territories of operational excellence. As the leader of our customer service team, you will be instrumental in... 

Manager Contact Centre CCaaS Business Transformation Location Toronto, ON : Requisition ID: 201306 Join a purpose driven winning team, committed...  ...with cross-functional teams, including IT, business, and operations, to understand business requirements and define project scope... 

Contact Centre Manager Position Description Ready to join an outstanding community of builders who are committed to diversity and inclusion...  .... You will be responsible for managing the day-to-day operations of contact centre and ensuring adequate staffing to meet or... 

 ...to the Executive Director the Director Contact Centre is accountable for the development and implementation...  ...and hundreds of service offerings, operates efficiently and effectively within...  ...health and safety, audit, risk management and privacy/identity authentication and... 

 ...-wide direction to all Revenue and Loyalty Contact Centres to ensure the delivery of performance is maximized by optimizing operational needs of General Reservations and all Support...  ...is also accountable for identifying and managing customer impacts and ensuring these are minimized... 

 ...and working with Developers, Testers and Management. The CCaaS Business Analyst...  ...knowledge of Retail Banking products, Contact Centre Best Practices, Compliance & regulatory...  ...Actively pursues effective and efficient operations of his/her respective areas, while ensuring... 

 ...Village | Whitby (ON)). Our team of 800 employees brings our operations to life with their innovative approach to wellness. Each team at...  ...innovation and allows us to grow. What you will do: Our Senior Contact Center Agents are there to support our clients and our contact... 

 ...diplomatically deal with the general public and to effectively manage difficult client engagements; ~Strong data entry and computer...  ...Tenancies, Vital Statistics, etc., previous experience working in a Contact Centre, bilingualism (English and French), and previous experience... 

 ...The agent is the first point of contact for Supervisors for all pay...  ...knowledge of various Payroll/Time Management/Human Resources and Benefits...  ...for the Clerk, HR Contact Centre:  1.    Answers all enquiries...  ...system applications.  Ability to operate on-line computer and... 

 ...Posting Title CLK 09R - Contact Centre Operator Position Classification Clerk R9 Union N/A Work Options Location Multiple Locations, BC CA (Primary) Saanichton, BC V8M2A5 CA Victoria, BC V9B 6X2 CA Salary Range $27.48 - $30.96 hourly Close... 

 ...Whitby (ON)). Notre équipe de 800 employés donne vie à nos opérations grâce à leur approche innovatrice en matière de bien-être....  ...de nous développer. Ce que vous ferez : Nos agents du centre de contact sont le point de départ et le point d'arrivée de notre expérience... 

 ...Hospital Contact Centre Agent IMITS Client Services Vancouver Must be willing to...  ...dedicated individuals to support our 24/7 operations; successful applicants will have working...  ...Health Services Authority ( PHSA ) plans, manages and evaluates specialized health... 

 ...With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...  ...Nature And Scope In support of program operations, the Pharmacist will be required to work...  ...practice Provide ongoing feedback to management regarding program operations and... 

Gestionnaire de projet senior, Centre de contacts Description de poste Nous recherchons un(e) Gestionnaire de Projet Senior doté(e) d'au...  ...-vous à nous, l’une des plus importantes entreprises de conseil en technologie de l’information (TI) et en management au monde.... 

Overview Languages Bilingual Education Secondary (high) school graduation certificate or equivalent experience Experience 1 to less than 7 months Experience and specialization Computer and technology knowledge Quick Books Computerized ...

 ...Required, Phone Interview WORK AT HOME CONTACT CENTRE SALES AGENT The Sydney Call Centre (...  ...and technology to complete account management tasks Recognize sales opportunity and...  ...Outlook) Basic understanding of Windows operating system Highly reliable with the... 

 ...Overview Helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a...  ...location for in-person team events and experiences. The hiring manager will provide more information about how this works for their team... 

 ...assurances auto et habitation Programme d’aide aux employés À propos du poste À titre d’Analyste d’affaires – Plateforme centre contact client  vous travaillerez à l’optimisation des outils du centre de relations de contact avec les clients (CRC) afin d’offrir un... 

 ...Les centres de contacts, les indicateurs de performance, l’optimisation des ressources et des modes de prestation de service n’ont plus de secret...  ...des outils et processus en place. Participer aux opérations courantes, à la vigie des niveaux de services en temps réel,...