Salaire moyen: $45 798 /annuel
Plus de statistiques$48k par année
...The Role: As a Live Chat Agent, you will be the first point of contact for our customers, providing them with real-time assistance and support through live chat. Your primary responsibilities will include: Responding to customer inquiries promptly and accurately....SuggéréTemps pleinTravail à distanceHoraires flexibles$42k par année
...The Role: As a Live Chat Agent, you will be the first point of contact for our customers, providing them with timely and accurate assistance through live chat. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer...SuggéréTemps pleinTravail à distance- ...We are seeking a detail-oriented and reliable Data Entry Agent to accurately input, update, and maintain data across company systems and databases. The ideal candidate has strong attention to detail, excellent typing skills, and the ability to handle confidential information...SuggéréTaux horaireTemps pleinTemps partielTravail au bureauTravail à distanceHoraires flexibles
- ...experience for high-impact brands. We support fast-growing companies across Canada by providing talented, well-trained outbound sales agents who excel in conversion, persuasion, and performance. If you’re confident on the phone, results-driven, and motivated by...SuggéréTaux horaireСontratFreelanceTravail à distanceHoraires flexibles
- ...the standards, improve the tools already in place, push the AI agents further, and decide what gets automated next vs. what still needs... ...changes, refunds, credit adjustments, plan migrations, and billing escalations Own and maintain the help center article library, keep...SuggéréTravail à distance
- ...About the business unit The business unit is an AI-powered voice agent that handles inbound calls, takes reservations, processes... ...relationships: regular check-ins, QBRs, performance reviews, and escalation management. Maintain partner CRM records, documentation, and...SuggéréTravail à distanceContrat Longue DuréeStage
- ..., to increase profitability and enable business growth Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary Requirements Minimum three (3) years of experience working directly...SuggéréSalaire minimumTemps pleinZone localeTravail à domicile
- ...with strong customer relationship management skills, a passion for coaching and mentorship, and the ability to effectively manage escalations, operational performance, and growth opportunities across the customer portfolio. Primary Responsibilities: ~ Lead, coach, mentor...SuggéréTravail à distanceContrat Longue Durée
- ...needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing...SuggéréTemps pleinTravail à domicile
$50.6k - $71.4k par année
..., investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise Develop and execute on reporting functions and/or produce...SuggéréTemps pleinTravail au bureauTravail à domicile$45.3k - $63.9k par année
...efficiency of the team Evaluates and communicates unusual and/or complex content in a clear manner; handles sensitive information and escalated matters Generally, reports to a Lead CSO or MCC or MCS EXPERIENCE & EDUCATION ~ High school education; undergraduate degree...SuggéréTravail à domicile$42.5k - $57.5k par année
...complex problems, exercise judgment and work within broad guidelines to independently perform tasks from end to end, acting as a point of escalation as required . ~ Oversee projects or work streams within broader projects and provide mentorship . ~ Refer clients and may...SuggéréTemps pleinTravail à domicile- ...future in stablecoins, blockchain, and intelligent financial systems You will also play a key role in managing and orchestrating AI agents and collaborating closely with the broader engineering organization to modernize systems, workflows, and developer productivity....SuggéréContrat Longue DuréeTemps plein
$69.7k - $98.4k par année
...alignment with enterprise and/or regulatory requirements Protect the interests of the organization - identify and manage risks, and escalate nonstandard, high-risk activities as necessary Keep abreast of emerging issues, trends, and evolving regulatory requirements and...SuggéréTemps pleinTravail à domicileTravail posté$52.7k - $74.4k par année
...Maintain strong attention to detail across all logistics to uphold CEO-level standards and "zero surprises" execution Identify and escalate risks, issues, or gaps proactively Support post-event activities, including: Follow-up communications Post-event surveys (as...SuggéréTemps pleinTravail à domicile- ...exceptions. Operational Hand-offs: Maintain accurate balance tracking and coordinate with regional/global teams for handoffs and issue escalation. Forecasting: Develop monthly and quarterly transaction forecasts; present analysis and recommendations to leadership....Travail à distance
- ...visitors, patients, and hospital staff, ensuring that guests adhere to hospital policies and procedures. • Conflict Resolution: De-escalate tense situations and ensure that all interactions are handled calmly and professionally. • Report Writing: Document daily...Tarif journalierTemps pleinZone localeRecrutement immédiatTravail posté
$81.6k - $115.2k par année
...estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria and gating). Promptly identify, notify, escalate, monitor issues, recommend solutions. Track financials. Use tools to develop, maintain virtualized services, components,...Temps pleinTravail à domicileTravail posté$80k - $90k par année
...Ensure all program-related financial functions are conducted in compliance with OBC's risk management policies. • Identify, assess, and escalate financial risk to the Executive Director and Board as appropriate. • Assist in reviewing and strengthening operational and...Travail à distanceContrat Longue DuréeEmploi permanentTemps pleinСontratTemps partielTravail à domicileHoraires flexiblesTravail le week-end- About the Role As a Priority Advisor, you will take full ownership of a portfolio of high-value clients, acting as their primary point of contact and trusted advisor. You will guide clients from onboarding through to renewal, ensuring they achieve strong results while delivering...Emploi permanentTemps plein
$125.5k - $154k par année
...frameworks using the Bank's standard tools Provide support to the development and testing teams to resolve data issues, including escalation support on complex issues Support partners and stakeholders in interpreting and analyzing data Build effective working...Temps pleinTravail temporaireTravail à domicile$115k - $140k par année
...stakeholders with varying levels of technical expertise. Bonus Points - Specific examples of recommendation systems, taxonomies, or AI agents that you have built. - Experience with data engineering, analytics, dashboards, or BI tools. - Experience with A/B testing or causal...Travail à distance$56.95k par année
...Documentation: Accurately log all customer interactions, feedback, and resolutions in the CRM (Customer Relationship Management) system. Escalation: Identify complex issues that require specialized attention and route them to the appropriate department (e.g., technical support...Temps plein$52.7k - $74.4k par année
...business applications and technology Identify, resolve, or escalate service delivery issues and/or complaints Maintain proficient... ...secure work environment and ensure adherence to notification and escalation processes Communicate effectively within the team relative...Temps pleinTravail à domicile- ...or other transactions, as necessary) in an accurate and efficient manner Assist with responding and resolving customer concerns, escalating when necessary Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or...Temps pleinTravail à domicile
$50.6k - $71.4k par année
...customer issues are resolved in an accurate and efficient manner, escalating issues where necessary Possess comprehensive knowledge of... ...frontline with transactions, as necessary May act as a point of escalation and support for the frontline and advice colleagues, ensuring...Temps pleinTravail au bureauZone localeTravail à domicile$81.6k - $115.2k par année
...across multiple stakeholders, ensuring accuracy and completeness for compensation processing Act as a key contact for complex and escalated compensation inquiries, providing guidance and resolution or directing to appropriate teams Apply knowledge of compensation...Temps pleinTravail au bureauTravail à domicile$69.7k - $98.4k par année
...standards Through the execution of testing responsibilities, proactively identify matters which require additional attention, further escalation, or review SHAREHOLDER Prioritize and manage own workload to deliver quality results and meet assigned timelines Contribute...Temps pleinTravail au bureauTravail à domicile$69.7k - $98.4k par année
...service outages and ensure that they are resolved efficiently with minimal impact to stakeholders Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation...Temps pleinTravail à domicile$59.5k - $84k par année
...frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required ~ Coach the team on advice-giving and customer conversation strategies and tactics to...Temps pleinStage de formationTravail à domicileRelocation