Intake worker Job Description
Intake worker Job Description Template
Intake Workers serve as the initial point of contact in social service settings, conducting client interviews, assessing needs, and coordinating appropriate services. Responsibilities encompass documentation, referral management, and client advocacy.
Responsibilities:
- Interview and screen potential clients to determine eligibility for services
- Complete intake assessments to gather information on clients' needs and goals
- Provide referrals and connect clients to appropriate resources
- Collaborate with other members of the team to create and implement individualized service plans
- Ensure accurate and timely documentation of client information and progress
- Attend meetings and trainings to stay up-to-date on program policies and procedures
- Participate in outreach and community events to promote services and increase awareness
Requirements:
- Excellent communication skills to interact with clients and colleagues
- Ability to multitask and prioritize tasks to meet deadlines
- Strong organizational skills to maintain accurate records and documentation
- Knowledge of relevant laws and regulations related to intake services
- Ability to work independently and as part of a team in a fast-paced environment
- Compassionate and empathetic approach when working with clients from diverse backgrounds
- Proficiency in using computer software and databases to input and retrieve data
- Willingness to work flexible hours, including evenings and weekends, as needed