RELATIONSHIP MANAGER - CLIENT SERVICES - (H/F)
Armour Group
Customer Service Driven. The Armour Group Limited is one of the leading real estate, hospitality, development and construction companies in
region’s most iconic buildings and businesses including Muir Hotel, Delta by Marriott Dartmouth, and Queens Marque
approach to development, ensuring that our work is environmentally sustainable and integrated into the communities
Commercial Tenant Relations Manager .
Reporting to the Manager of Tenant Services, the Tenant Relations Manager will support Tenants at assigned
commercial properties with any day-to-day support needed and providing excellent client service.
As Tenant Relations Manager, you’ll get to:
- Provides primary point of contact for all tenants in assigned commercial portfolio
- Be aware of landlord and tenant obligations under lease
- Ensure tenant issues regarding maintenance and building systems are appropriately raised with
maintenance and Building systems teams.
~ Ensure tenants are promptly advised of any issues impacting the building or their tenancy in accordance
with communications protocols.
- Plan any tenant recognition events
- Monitor parking at their site ensuring revenue maximization of the same
- In the case of commercial buildings, supports leasing of vacant spaces by working with marketing and
leasing teams as appropriate
~ Complete at least weekly inspections of their applicable commercial portfolio of buildings, ensuring
material issues are reported to the Director of Asset Maintenance and Director of Asset Administration
- Provides point of Liaison between maintenance team and tenants when access t tenant space is required.
- Ensures no contractor is provided access to tenant space unannounced or unaccompanied.
- Works with maintenance team to ensure efficient turnover of residential units, as applicable.
- Ensures any vacant spaces in their portfolio are properly prepared for any showings by the commercial
leasing team.
Educational background in Business Administration, Real Estate, or Hospitality.
- Previous experience working with commercial tenants is an asset.
- Previous office administrative experience.
- Proficiency with Microsoft suites.
- Comprehensive benefits package including Health and Dental Benefits, LTD and Life Insurance
- Paid vacation days
- Bonus potential
- Employee Assistance Program
- Continuing education support
- organization at which you can have work life balance, career growth, long term job stability, and an opportunity to
Vacancy posted 28 days ago
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