Field Service Technician (Full Time)

The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.

- Will supervise a field service crew on a range of project activities to meet customer requirements & will also provide project management services including cost estimates, ordering of parts, and scheduling and meeting delivery dates.

Instructing customers and sales personnel in the operation and maintenance of equipment;

Troubleshoot system failures and providing on site repairs in an effective manner, consulting with product support and engineering personnel to determine solutions to unusual problems in systems;

Reporting customer suggestions on product improvement and existing product designs to the appropriate technical specialist;

Implementing design modifications and providing installation support for the modifications;

Performing start-up service as defined in specifications;

Developing and maintaining ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintaining service equipment, tools and documentation;

Perform other service work as needed in support of the broader region and customer base;

Drive sales initiatives in coordination with service and national sales teams;

Responsible for customer satisfaction NPS on site.

Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 3-5 years field experience;

Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems);

Familiar with computers and Windows software.

To meet customer shutdown and other scheduling requirements, position required to be a part of an on-call rapid response list, as well as afterhours work, including weekends.

The compensation range for this full-time position, which includes base pay and sales incentive, is CAD $117,000-$127,000 for candidates who are B.C. residents. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. You must submit an online application to be considered for any position with us. This position will be posted until filled.

We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.